The service was very good. The concierge Nemanja was extremely helpful! He helped me book a good day trip and provided many good travel tips. The front desk staff were also friendly and helpful. One thing to note is that the hotel uses Clarins for bathroom products, which is very nice! However, a couple of things could be improved: the queen bed is made of two single beds, which is uncomfortable; the breakfast was average; the slippers provided were not comfortable. Overall, the hotel met expectations of a five-star hotel, and I have no major complaints.
Bell albergo a Belgrado nella nuova zona water front ancora in costruzione , situato in una stradina tranquilla a pochi passi dalla via centrale delle ambasciate a 15 Min a piedi dall'ambasciata italiana e dalla chiesa ortodossa. vicinissimo al nuovo centro commerciale e ai modernissimi locali lungo il fiume Sava, dove si può passare una piacevole serata . albergo molto bello. curato. di design. personale cortese e professionale. camere di dimensioni adeguate, letto comodissimo. pulizia eccellente. aria condizionata, grande doccia, TV e wifi in camera. ottima colazione continentale fornita di tutto: dolce salato e cibi locali. bel bar e ottimi piatti dal ristorante interno. esternamente è presente un gazebo in legno dove poter fare aperitivo o caffè. facile da raggiungere dall'aeroporto, in quanto con la navetta A1 si arriva alla stazione dei bus e da lì 15 Min a piedi passando accanto ad un bellissimo parco giardino. molto consigliato
Unfortunatelly it was a very bad experience. First of all, the first floor rooms like the one we were given were opposite the reception and everyone who enters the hotel or goes through the elevator is like walking through your room. Even worse right below the hotel there is a tavern that sometimes two and three bands play at the same time in the outdoor area and they are loud all day and all night. In addition, as can be seen from the photo, our bed broke due to poor construction and we had to change rooms. Finally, my card was charged with 500E while the booking showed 475E with the excuse of currency conversion. Which is a very large amount. But even if that was the case they didn't even give me the option to pay with cash. The breakfast was the same every day and completely indifferent. Moreover, it is located outside the hotel!! Two minutes walk!! Καταρχήν τα δωμάτια του πρώτου ορόφου σαν αυτό που μασ δόθηκε ήταν απέναντι από το ρεσεψιον και κάθε ένας που μπαίνει στο ξενοδοχείο ή περναει για το ασανσέρ είναι σαν να περναει μεσα απο το δωματιο σου. Ακόμη χειρότερο ακριβώς κάτω από το ξενοδοχείο υπάρχει ταβέρνα που παίζουν ταυτόχρονα δυο μερικές φορές και τρεις ορχήστρες στον εξωτερικό χώρο και ακούγονται δυνατά όλη μέρα και όλη τη νύχτα. Επιπλέον όπως φάινεται και από τη φωτογραφία το κρεβάτι μας έσπασε λόγω κακής κατασκευής και αναγκαστήκαμε να αλλάξουμε δωμάτιο. Τέλος χρεώθηκε η κάρτα μου με 500Ε ενώ στην booking έγραφε 475Ε με τη δικαιολογία της μετατροπής του νομίσματος. Που είναι είναι πολύ μεγάλο ποσό. Αλλα ακόμη και αν ίσχυε αυτό δεν μου έδωσαν καν την επιλογή να πληρώσω με μετρητά. Το πρωινό ήταν καθε μέρα το ίδιο και εντελώς αδιάφορο και σε χώρο εκτός του ξενοδοχείου.
旅先の様々な魅力を発見したいお客様に、ワン ラグジュアリー スイーツは最適です。ワン ラグジュアリー スイーツは、ベオグラードでも指折りの素晴らしい宿泊施設の内の一つです。当施設はベオグラード中央駅から2km、ニコラテスラ空港から19kmと、立地に優れています。Nikola Tesla Museumやクネズミハイロヴァ通り、Zepter Museum , Belgradeが付近にあります。館内の様々な施設で、有意義にお過ごしいただけます。ベオグラードの当施設には、併設の駐車場があります。このホテルのサービスはすばらしいと評判です。
ゲゲストVery friendly reception, quick responding on questions by email. Check in was perfect, friendly, to the point. Parking in front of the hotel, at one of the main roads in the centre of Belgrade. Hotel was happy to help with parking, if needed. Room was in mint condition, very spacious, with mini bar, drinks and snacks and a comfy bed. Bathroom was also perfect with lots of amenities and clean. Only regret is we just stay for 1 night.
IIwanaPerfect location and absolutely comfortable ambient, quiet rooms , cozy bed ...no usb plugs by the bed.
Breakfast is 1300rsd and you get a taste of Serbian flavours ( ajvar, kajmak, čvarci ) which we missed a lot 🙂 Absolutely adorable staff and service 🙂
ゲゲストReflecting on our experience at Joy5 Hotel & ”SPA” in Belgrade: Hotel Staff: We extend our commendation to the hotel staff for their consistent warmth and professionalism. Their practice of rising to greet guests upon entry is a testament to their hospitality. However, it's worth mentioning the logistical challenge posed by the 150-meter distance between the drop-off point and the hotel entrance, particularly with luggage in tow. While a golf cart service is available, its operational reliability remains inconsistent, occasionally necessitating a walk during inclement weather. Housekeeping Service: Our experience with the housekeeping service leaves room for improvement. For guests staying beyond a couple of days, the expectation of refreshed towels and bed linens is reasonable. Regrettably, this anticipation often requires proactive reminders, accompanied by a degree of reluctance from the staff. A more accommodating approach in this regard would be greatly appreciated. Accommodation and Facilities: Turning our attention to the accommodation, our reservation for a ”queen” room revealed an unconventional configuration involving twin-sized platforms and an additional top pad. The usage of a simple sheet as a bed cover resulted in nightly adjustments, and imperfections in the sheets themselves were observed. An attached photographic record is available for reference. The confines of the shower area present limitations, with water overflow being a noticeable concern. On a positive note, a surplus of aging towels is readily provided to address such situations. Locale and Surroundings: The hotel's location along the Danube contributes to a serene and tranquil atmosphere. Additionally, the convenience of proximity to a modestly-sized mall enhances the overall guest experience. The availability of fresh air further adds to the appeal of the surroundings. Overall Impression: In conclusion, our stay was marked by enjoyment and contentment. However, considering the tariff structure, it is reasonable to anticipate a slightly elevated level of service and quality. It is pertinent to note that our attempt to secure an upgrade was met with assurances that were not subsequently fulfilled. This situation, although mildly disappointing, did not significantly detract from our overall experience. Our assessment of the stay remains generally positive.