We had booked a 4-night stay for Indaba at this property based on previous reviews (8-12 May). We checked in and checked out straight away. The rooms were filthy, the cupboards had lots of dead cockroaches in them, and the bed linen had stains, and looked as though it was not clean. When we let the owner know she was less than apologetic and just mentioned they would change our rooms - which we assumed would be as bad. We had to scramble to find other accommodation as the travel Indaba was on. We left without staying and asked management to contact us which they have not done. I would not recommend this property to anyone.
I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi
AMAZING LOCATION! Heart of Durban Room and bathroom is very elegant and absolute luxery. Staff is very friendly and helpful , always asked if we needed anything. wish could have stayed longer definitely book it next time in durban
旅先の様々な魅力を発見したいお客様に、AHA ゲートウェイ ホテルは最適です。AHA ゲートウェイ ホテルは、ビジネスでもレジャーでも、ウムヒャンガでの快適な滞在をご提供いたします。交通については、キング・シャカ国際空港から約20kmとなっております。キング・シャカ国際空港まで、車で約20kmです。付近のエリアには、FuntubblesやGrace Family Church uMhlanga Campus、IMAX Theatreなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ウムヒャンガの当施設のお客様は、駐車場をご利用いただけます。
慌しい一日の終わりには、ビバリー ヒルズでおくつろぎください。ビバリー ヒルズは、ウムヒャンガでも指折りの素晴らしい宿泊施設の内の一つです。当施設からキング・シャカ国際空港まで約19kmです。最寄の空港はキング・シャカ国際空港、当施設から約19kmで、空港ご利用のお客様にお勧めです。Chabad of the North CoastやuMhlanga Lighthouse、クリス・サンダース・パークが付近にあります。長い一日の終わりには、館内施設でくつろぐのもお勧めです。ウムヒャンガの当施設には、併設の駐車場があります。
ゲゲスト2024.02.29
As always the Beverley has surpassed itself. This is my third stay and I wouldn’t stay anywhere else in Durban. The staff are impeccable and they can’t do more for you. Room in excellent condition and contains thoughtful touches. Food great breakfast and dinner service. Room service is well presented and to a good standard. If I was going to criticise I would say the balcony’s could do with a spruce up but other then that great. See you next year.
ベレア | Parish of Our Lady of the Assumptionより1.27KM
"Good Location"
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No.2
4.3/5
29件の口コミ
シカズ ゲスト ハウス
ベレア | Parish of Our Lady of the Assumptionより2.83KM
"Good Location"
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No.3
4.0/5
5件の口コミ
マサミ ホテル
ベレア | Parish of Our Lady of the Assumptionより3.43KM
"Good Location"
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No.4
3.4/5
2件の口コミ
エマコシニホテルオンイースト
ベレア | Parish of Our Lady of the Assumptionより5.64KM
"Good Location"
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No.5
4.0/5
8件の口コミ
Tamarisk Bed & Breakfast
ベレア | Parish of Our Lady of the Assumptionより3.03KM
"Good Location"
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No.6
4.5/5
0件の口コミ
デイ グラティア ゲストハウス
ベレア | Parish of Our Lady of the Assumptionより4.34KM
"Good Location"
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5.0/5
最高
What a good experience, great folks that run the place and always willing. Extremely clean and breakfasts tremendous very accommodating with breakfast times. Loads of parking and quiet. Close to Florida road for any take outs and sit-ins. Great WiFi, too many TV channels, could not use them all. :-)
We had a good time at Madeline Grove Bed & Breakfast, very nice and clean rooms, very friendly and helpful staff. It's only a short and safe walk to Florida Road where you have so many options with restaurants and Take-aways. The only thing that was a bit tricky was the shower: either very hot or very cold, nothing in between. But not much of a problem.
ゲゲストEverythin was good,and clean, just that our neighbours were playing music too loud till morning, so the spewing part was awful through that music. The place and location is great though no complains there