ホテル プラザ ビアリッツ プラージュ - ハンドリテン コレクション

Very good hotel

位置超級棒，就在海灘對面，走幾步就能到達海灘，我們訂的陽台房，推開窗户就是大海，房間也很大，舒適感很好！

歓迎してくれ、親切です。朝食は素晴らしく、選択肢が豊富で、お値打ちです。ベッドも最高です。滞在中は毎日新鮮な水を用意するなど、細かいところまで気を配ってくれます。パリッとしたシーツと十分な食料があります。喜んでお勧めします。ああ... グランド プラージュの真向かいです!

このホテルの顧客サービスは素晴らしかったです。部屋は完璧でした。車に少し問題がありましたが、スタッフはとても親切でした。強くお勧めします。来年も必ず戻ってきます。ビーチ、レストラン、バーが近く、素敵なカクテルバーがすぐ隣にあります。

Good location. Really poor check in experience - told room would be ready at 2pm but were sent away rather brusquely at 2pm with a “we will call you when it is ready”. That call was never made and we were left in reception waiting for over an hour without any acknowledgment. The room itself was fine save for an impossible to understand a/c set up and paper cups rather than glasses in the bathroom and with the coffee stuff - that feels a bit cheap for a hotel such as this. Charging €5 to hire a beach towel also felt a tad harsh. At our next hotel, they were more than happy to hand them out free of charge. We won’t be returning.

In its category, this is an outstanding hotel. What makes the difference is the brilliant staff who do whatever they can to ensure that the guests have a great stay. My congratulations to the manager for having put together such a great team. Oh, and by the way, marvelous location, right in the heart of Biarritz. M. Mitchell