ゲゲストThe hotel itself was very clean and lovely. The staff were very pleasant and helpful.
The only problem we had was that the pillows were hard and uncomfortable, and the 1st night, was difficult to sleep, but the receptionist managed to get us some softer ones, which were a little bit better.
ゲゲストLovely hotel and great location however the room was disappointing for the price, one of the armchairs was badly damaged and the other brown stains on the material. Sections of wallpaper were peeling off which gave it a very tired appearance.
The iron board was also broke and we had to prop it up on a chair. The room we booked looked nothing like the images on the advertisement and I had to check with reception we had the correct room.
For £330 a night I don’t feel we had a premium room, the staff however were lovely and very welcoming.
ゲゲストWelcoming staff, comfortable bed and spacious room, excellent leisure and spa facilities including a relaxation suite which was true to its word, plus a jacuzzi cave, like something from Alice in Wonderland, topped with the hottest steam room ive been in for years. Pool long but jot that wide for serious swimmers.
ゲゲストA place with old world charm and in a great location. The double bed we had was on the small size, so we wished we'd selected a twin room. Breakfast was good, though water should be provided without having to ask. The coffee was a disappointing lukewarm warm filter type, despite there being a decent machine in view behind the bar.
ゲゲストFriendly reception staff. Great location. Room good size and modern bathroom but not the cleanest, hair on dress cushions, hair in shower tray, lots of dust in room. Expected a bit better from here.
ゲゲストFor a normal size breakfast you had to pay extra, the heating was broken in the spa so it was quite cold. The hotel did look a bit tatty in places. Service was lacking, always had to chase the staff members. Lovely building and good location.
ゲゲストBrilliant location, lovely old building.
The fold out beds for kids are uncomfortable (worse than the ones at travel lodge or premmier inn).
Don't bother with breakfast! Kept running out of things and didn't always replace them. Bacon inedible, sausages cheap, no nlack pudding even though it's on the menu and small portions.
I would stay again but wouldn't add breakfast
ゲゲストThis is a very traditional hotel. It has a very good leisure centre (so don’t forget your swim suit).
The hotel has a large bar area which is very comfortable and the prices reasonable.
There is a large free car park.
The staff are friendly and helpful.