Room was okay, as usual. I’ve usually been staying at new dawn plus whenever I visit Ca***an. I was not that satisfied though as that day the hotel was fully booked and the room I booked was unavailable. Ff while I was talking with the support from Trip for about 10-15 mins, the receptionist from the hotel informed me that a bigger room was available so I grabbed it. Had to pay a little extra and fortunately Trip assisted me with this for the inconvenience
The room is fine, its just that when I request for cleaning, they did floor sweeping only as its beyond 5pm and no housekeeping is available. But when we came back, the room smelled like poop. 😒 we just clean the floor with a wet wipes since they cant do anything as the housekeeping is only available during 8-5pm 🙄
Bathroom has no bidet too 😔
The most impressive part of my stay, was my hostess ”Shine”. She truly took great care of my needs. Libations and food in the absence of the chef. I am impressed with her attentiveness of her guests needs!
Whatever she is paid, she deserves MORE!!!