Great service. Great location. Fantastic breakfast and even better tasting menu at 1621 Restaurant!! Highly recommend. Concierge, Gabriel, was very helpful. He set up a personal walking and driving guided tour with Roco. It was well worth it in order to get a nice tour of the entire city. David, the bellhop, was equally friendly and gave a tour of the hotel with an explanation of its history.
We had breakfast at the restaurant everyday during our stay and the staff was was helpful and accommodating. Moises was our server and was very friendly and attentive and made sure we had everything we needed.
Staff was wonderful & helpful. Breakfast had lots of options. Front desk was extremely helpful with sightseeing suggestions in town. Taxi’s available outside of the hotel to take you to the historic area. Pools were fantastic and Arismel the lifeguard went above and beyond to help us with any questions we had. Would definitely come back! Highly recommend for families!
we had a very nice stay past December , this hotel has great views to the ocean and its located in marbella area , not far away from Down Town Cartagena , it is cozy and breakfast is excellent. Not too crowded
This hotel is much much better compared to the hotels that my husband and I stayed in the U.S.A. Firstly, the staff were friendly and charming. The receptionists can speak Spanish and English. The bellboys are very friendly too and helpful. Our room is on the 7th floor and has a city and ocean view. It's spacious, the bed is comfortable, there is a mini bar and TV with an English channel. There is also a safe in the room which is a bonus. The bathroom is very small though, only one person can use it. The room is service daily with fresh towels. Breakfast is fantastic! There is a choice of hot and cold dishes from local to western style. There is fresh fruits daily, tea, freshly brewed coffee and chocolate! And it's the best chocolate drink I've ever had. My only complaints are, the swimming pool is not as clean, the water is a bit cloudy, it definitely needs more chlorine. The music is too LOUD! You think there is a party, but no, we complained about it, but they kind of ignored us. No tea or coffee making facilities in the room. Overall a very pleasant stay.