This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.
ロケーションは最高だと思います。どこに行くにも不自由なかったです。ナイトマーケットから少し離れているので、それが意外とよかったかもです。とても静かです。
歯ブラシはなし。お風呂とトイレは清潔感があるとは言えません。部屋は小綺麗です。でも、冷蔵庫はキレイとは程遠いかな。
フロントスタッフは愛想がよく、日本人スタッフはとても丁寧に対応してくださいます。お部屋の清掃を断ったらバーのドリンク券をいただけました。ラッキー!
Wi-Fiはメンバーシップに登録で使えますが、速度が遅いので結局使いませんでした。
でも、やっぱり次もdouble tree by hiltonに泊まります!!
ゲゲストThe location is excellent, with spectacular views of the ocean - if you had an Oceanview room. I didn’t originally because my travel agent messed up. But the manager, Richard, was super helpful and was able to give me one after some work on his part. My room was spacious, clean, and had a great view on the top floor. The housekeeping was very good (they promptly replaced a worn out chair), the laundry was prompt, the premises were clean and quiet, and they had a full buffet breakfast. The best part for me was the air conditioning, which kept the room cool even when it was 94 F outside. Also, the location was less than a km from grocers and about a km from some nice restaurants on the Esplanade. So the hotel suited me perfectly.
ゲゲストWe stayed at Oak Carins for one quick evening before departing for a liveaboard cruise. The check in was quick and our stay was nice and comfortable. The only issue is that we booked the stay through our airline and requested an ocean view room. Unfortunately, the systems didn’t sync and Oak Carins oversold ocean view rooms and we were stuck with a different view. The staff tried to accommodate with a breakfast voucher but we couldn’t accept as we were leaving before their kitchens opened. So we were told that we would be credited back a refund…but there are so many stages/3rd parties, I doubt we will ever see it, but appreciate them trying. Would recommend if you are in Cairns and need a reasonably priced place to stay that is walking distance to the activities in the city.
LLinda E Address: 331-337 Lake St, Cairns City QLD 4870 Phone: (07) 4041 6605 If you are unfortunate enough to be allocated this unit there are things you should be advised The Edge Apartments Cairns is situated in Cairns only 220 yards from the Northen end of the Esplanade and the Coral Sea. It has 2 outdoor pools and spacious air-conditioned apartments. COMMENT In June 2023 We found our apartment 205 for 10 days to NOTt to be of 4star standard at all. PRO: The bedlinen and bathroom towels were very clean and of good quality. The air conditioning worked. The ceiling fans worked. The apartment was spacious. The fridge worked but bottom of door shelving missing. Inconvenient if you wanted to store water bottles etc. CONS: ” Each unit at the Edge has a flat-screen TV”., which was NOT working and had to be re-connected by guest. “Free Wi-Fi” NOT available in unit 205 – we were informed by office unless you wanted to stand outside of office area to connect. Apartment was dark, - lighting in all rooms inadequate and woefully dim and outdated. Lighting in laundry area was badly positioned – and here there were no instructions on how machine worked. *Vertical Blinds in poor state and need maintenance or replacement. *All doors (screen and glass sliding) need maintenance to run smoothly. *The furniture was inappropriate (apart from 2 leather sofas) and badly arranged. *The ambience was noisy. The decor throughout the apartment – wasn’t.!! Except 2 pictures hung almost at ceiling. – 1 small mirror in dark hallway., and a wall clock. (All 15 years or more in age) *No rugs or furnishings to soften the décor or the echo sounding throughout the apartment. *Coffee table in bad state. *Dining table satisfactory but serviced by 2 different types of chairs. *The bathroom needed maintenance/upgrade (and pictures I have taken show much damage to outer base of shower, mould along the wall.) *The kitchens come equipped with very basic essentials. A microwave and dishwasher., utensils for cooking on very old worn stove. “Some units have balconies with sea or mountain views”, others, like ours, at 205 had overgrown foliage with NO views. The Edge Apartments Cairns has an outdoor entertainment area with barbecue facilities and free on-site private parking. *The Rain forestation Nature Park is 11 miles from The Edge Apartments. Kuranda Scenic Railway and Skyrail Rainforest Cableway are only a 10-minute drive away.
Unhelpful and unresponsive! Choose wisely there are better places to stay in tropical Queensland! Difficult to get hold of and officious when you finally do. They don't believe in customer service as you would expect in this day and age. So sad!