We just spent a fantastic week at the Alamanda. Before we arrived they arranged transport for us from (and to) the Cairns airport through Exemplar, an excellent shuttle service. A small discount is applied to the transport charge when the Alamanda makes the booking. From arrival and check in until we reluctantly said goodbye, every staff member including Kiley the manager were helpful and friendly. The kitchen/living area of our oceanfront one bedroom suite (#35) was on the top floor with our spacious en suite bedroom, and a second bathroom with shower, on the floor below. The furnishings are modern, there is Miele equipment in the kitchen and laundry, and the entire place was immaculately clean. The wonderful view from our big balcony took in the beach, palm trees, and one of the three swimming pools. The main pool was being renovated but unlike other reviewers, we never heard any construction noise from it. There was an occasional sound or two from what was probably routine maintenance or minor construction, but it was never a nuisance. The Alamanda is at the end of the main street that runs along the beach and is situated such that the street turns before it passes in front of the side of the building where our suite was located. As far as we could tell this was the only accommodation in Palm Cove that didn’t have the street between it and the beach, so no traffic noise. It is a short walk to the many restaurants, bars, and shops on the main street (DO NOT miss the restaurant Vivo - see separate review). Restaurant La Mesa at the Mantra is very good and gives a discount to Accor members, but only if you have your Accor card with you. There is a small well-stocked grocery store very near Alamanda, and a short distance past the store is the Palm Cove Tavern and bottle shop. Gabi in the office were eager to help us sort out an excursion to Kuranda via the historic train from Freshwater, and back down the mountain via cable car. One tour was based from Cairns which would have required us to pay separately for transport to the train station and back from the cable car station. Upon looking at the many brochures in the office we found a brochure for Brett’s one-day Kuranda tour that originates in Port Douglas with a pick up in Palm Cove, eliminating the need to pay for separate transport. It pays to look closely at the brochures. Gabi booked our tour with Brett’s excellent tour (see separate review) and the charge was put on our room. We have told friends and family about our wonderful stay here and some of them are already planning their visits. We will definitely be back!
The location is excellent, with spectacular views of the ocean - if you had an Oceanview room. I didn’t originally because my travel agent messed up. But the manager, Richard, was super helpful and was able to give me one after some work on his part. My room was spacious, clean, and had a great view on the top floor. The housekeeping was very good (they promptly replaced a worn out chair), the laundry was prompt, the premises were clean and quiet, and they had a full buffet breakfast. The best part for me was the air conditioning, which kept the room cool even when it was 94 F outside. Also, the location was less than a km from grocers and about a km from some nice restaurants on the Esplanade. So the hotel suited me perfectly.
ロケーションは最高だと思います。どこに行くにも不自由なかったです。ナイトマーケットから少し離れているので、それが意外とよかったかもです。とても静かです。
歯ブラシはなし。お風呂とトイレは清潔感があるとは言えません。部屋は小綺麗です。でも、冷蔵庫はキレイとは程遠いかな。
フロントスタッフは愛想がよく、日本人スタッフはとても丁寧に対応してくださいます。お部屋の清掃を断ったらバーのドリンク券をいただけました。ラッキー!
Wi-Fiはメンバーシップに登録で使えますが、速度が遅いので結局使いませんでした。
でも、やっぱり次もdouble tree by hiltonに泊まります!!
This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.
Booked an interconnecting room for a family of 4. The bathroom was the worst… the tiles had been painted in the shower and were flaking paint, the shower curtain was useless and flooded the entire bathroom and we were drying it up with our towels it also had mould, the pillows were flat and hard. Box aircon could barely keep room cool. Know it’s not 5 star but expected better.
ゲゲストThis Motel was disgusting.It just smelt of cigarette smoke and a bottle of bleach.But the room was still dirty.The door did not lock properly.The shower had dirty shoe marks in it the fridge did not work and my food was spoiled.The bed was like a brick so uncomfortable and I only sat on it.I rang to get help with the fridge and they were not helpful at all.I had to move and spend more money on a motel.And still 2 wks later the manager won’t return my phone calls or emails will not refund my money.Highly recommend you never stay at this motel is absolutely disgusting.The fridge had mould in it.