クラブ レジーナ カンクン(Club Regina Cancun)

Neighbor turned tv on every night 2am super loud not able to sleep hubbie got mad and was yelling will member stay here again ever n very expensive

There was confusion about the suite I reserve and the options I got was to look at what they call the garden wich was a sad terrace that you couldn’t open and a view of the lagoon wich was more a view of the rd, no other options even contacting *******, they need to be more honest about the suite you are getting.ones there the people are very friendly.one thing is that by the time you get to the pool and beach all the chairs have being taking by towels and no people there so is hard to find a place to lay down

This property was truly clean and safe. The staff members were all so nice and kind. I would stay again

HABITACIONES VIEJAS, EL MUEBLE DEL LAVAVO EN PESIMAS CONDICIONES, NADA QUE VER CON LAS FOTOGRAFIAS

I really love the peoperty! Nice, clean, The buffet breakfast was delicious, My room didn’t have a nice view (maybe cause I mention I was from Mty) its like they ask you where you visit us from? And then they decide what room you’re going to get, But overall it’s a great hotel!

I only gave it 4 out of 5 stars because we were the only family there .its more of a seniors vacation spot .

Spacious rooms but couldn’t open patio doors and it smelled a bit musty. Good deal for the price

The property was below our standard and the pictures were quite misleading. We purchased a room that had an ocean view and instead were put in a dungeon-like, dark room in the basement with no view. When we confronted the front desk staff with what we actually paid for versus what we got we were told they were booked. ******* noted that a $14 local tax would be collected at the property. This turned out to be approximately $85. The staff struggled to explain the nature and amount of the charge. I would not stay here again.

Beach access is great and airport distance. Service is not good, I had to enter the kitchen to get the attention of the waiters to be seated. Same thing to get my check and pay. The building could do a renovation. I stayed on a ground floor room and had the view of the entrance gate. Not so secluded. My room got a sewage smell.