2022年に開業したフィリホテルセブは、ビジネスでもレジャーでも、セブでの快適な滞在をご提供いたします。マクタン国際空港から当施設まで、約18kmです。最寄の空港はマクタン国際空港、当施設から約18kmの距離です。付近にはDino DigやCebu South Road Properties、Boom na Boom sa Sugboなどがあり、セブの観光に非常に便利な立地です。館内の様々な施設で、有意義にお過ごしいただけます。セブの当施設には、駐車場が併設されており、非常に便利です。
ゲゲスト2023.09.30
The hotel markets itself as a 5-star hotel in Cebu but it is way waay far from that star rating. I will be listing down good things about this hotel but you also have to consider the following items that I listed below. Pros: 1. It has the better ball room/ convention halls in the entirety of Cebu. 2. Rooms are spacious and new 3. Elegant interior and facade Cons: 1. First night, I reported that there is a foul smell in my room but the telephone operator sarcastically told me that the hotel is fully booked because of the event that we were having. The duty manager came and told me that all of the rooms smell just like mine. What he did was spray an aerosol. I even said to have an air filter or aeromatic in my room to help remove the smell while sleeping. He guaranteed to have it delivered but none came to my room that night. We are out the entire day so on the second night upon entering my room, I complained again because apparently none from the housekeeping nor from the front desk tried to resolve the issue. This time, the smell was unbearable. Like something was wet and it didn't dry off properly. I waited outside the room because the telephone operator told me that the attendant will be in my room in 15 minutes to spray again the air freshener. So I waited outside. 20 minutes passed, I called again and told that no one came. The same duty manager (from last night) arrived a couple minutes later rushing and now told me that there is indeed a foul smell in my room but to my dismay, we waited again outside the room because the attendant was not with him. This time, he told me that the foul smell has been a common problem they receive. This statement surprised me considering we talked about this the night before and he gaslighted me about my complaint. This time, he offered to transfer me and upgrade my room but with all the stuff I have, I told him I do not want to transfer and just to resolve the issue. He then sprayed the air freshener and decided to leave it here. Basically, my issue stopped because I stopped complaining, not because they resolved my issue. 2. Hallways going to guest rooms smell paint and construction materials. Even the elevator smelled like this. 3. Breakfast was repetitive. 4. You can see construction everywhere. Most especially to the rooms on the lower floor. While the ”soft opening” phase is acceptable with all the construction and eye sores, customer service should not be compromised. If you are planning to stay here, please manage your expectations.
With a stay at Moonstar Cebu Hotel in Cebu, you'll be within a 5-minute drive of SM Seaside City Cebu and Colon Street. This hotel is 3.2 mi (5.1 km) from SM City Cebu and 1.9 mi (3 km) from Cebu Ocean Park.
Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 36 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers, and housekeeping is provided daily.
旅先の様々な魅力を発見したいお客様に、オールソンズ インは最適です。オールソンズ インは、ビジネスでもレジャーでも、セブでの快適な滞在をご提供いたします。当施設はマクタン国際空港から13kmです。付近のエリアには、Jesuit House MuseumやCentury Plaza Complex、コロン・ストリートなどの多くの観光名所があり、充実した時間をお過ごしいただけます。館内の様々な施設で、有意義にお過ごしいただけます。セブの当施設には、駐車場が併設されており、非常に便利です。一人旅のお客様に、このホテルは常に高評価をいただいております。