チャンドラー チャンドラー・パーク周辺のおすすめホテル・宿

Terrible!!! No water for entire day and no answers from incompetent people for resolution. There are dozens of people at the front desk demanding relief and Hilton is doing nothing. I called Hilton corp to have them transfer my 2 reservations to another Hilton with vacancies and Jacob says he can’t comp me any rooms until the following day. Asked to speak to jacobs manager and he says he’s the manager. He was totally worthless. Now we are stuck here with absolutely terrible customer service for such a catastrophic situation. Hilton is terrible.

私は一泊しましたが、私の滞在にとても満足しました。私はかなり広く快適だったスイートにアップグレードされました。部屋はとてもきれいでした。スタッフはとても親切でフレンドリーであることがわかりました。唯一の欠点は、あなたが軽い寝台であるならば、あなたは高速道路の交通を聞くことができるということです。このエリアに家族がいて、またここに泊まることを選択します。

This was the worst stay I’ve had in Phoenix metro area. I have stayed at 63 different hotels in the Phoenix metro area in the last year, and though there’s other bad hotels out here, this one feels deliberate in its intention. There are some obvious staffing issues at this facility, with the exception of front desk Bob who was very professional and comes across as very experienced. My issue was a simple one really, one that most hotels would never stoop to. (Disclaimer, I am a Marriott employee, and as a manager myself am afforded discounted room stays) we had a small house fire 2 years ago that put us in hotels ( I was with Hilton group then but same deal there) for a month or so. As I result I started my blog which I can not advertise here but I reach thousands of Marriott guests 3 times a week writing reviews of area hotels. I will stay at 3 different hotels a week because I have 2 jobs and 1 overnight 4 days a week. I don’t bother renting an apartment or house for the moment this is much cheaper and no upkeep. I know everything about the hotel business. I’ve been a general manager of the knickerbocker in Chicago in the 90’s and have held every single position possible over the last nearly 40 years in this business. So when I say I know what is supposed to happen at the front of the house and the back of the house you can count on my professional accuracy. So I was really disappointed with this hotel’s extremely unprofessional approach to what I viewed as a “customer comes last” policy. Like I said, the issue would have been a nonissue at every other major Marriott in the area ( granted this is a tiny hotel, they still should follow our standards) but I checked in early and front desk Brandon insisted I pay double for the discounted room. No other hotel would have even brought up the early check-in and I check in to my hotel every time at the same time of day. Brandon said he wouldn’t budge. I was even kind enough to explain “you can ask a guest to double pay but we usually only reserve that policy for situations where granting the guest the courtesy of early check-in will cost the hotel. But since this is a vacant ready room and the hotel will not be able to sell the room prior to check in we always accommodate the guests needs, because it costs nothing of the hotel”. Brandon looked at my like I had two heads. He clearly didn’t understand this simple principle followed by all the rest of us. But I paid it because I would be charged anyway for late cancellation. I figured the next day (‘Monday) I’ll explain to the manager and get my money back. HA. Lol. I was sadly mistaken there. Thomas Munoz the manger of the hotel, doubled down Brandon’s view of telling me how many hours before regular check in it was and that because of that “he had to charge me”. I said ok but...then I repeated the economics lesson I was kind enough to share with his front desk associate. I got the same blank stare. Funny thing is I know that these 2 guy

スタッフはとてもフレンドリーでいつでも利用できました。たくさんの駐車場がありました。部屋は広々としていて、ベッドは快適でした。

My experience at this location was phenomenal! My husband and I were coming off a 3 day hiking expedition in the Grand Canyon and planned to drive further south to Saguaro NP and wanted a nice place to rest inbetween, but it also happened to be our 10yr wedding anniversary (Jan 14th). I called a few hours in advance and spoke to Elijah at the front desk to see if there was a romance package I could book last minute. He wasn't sure, BUT when we arrived he had spoken to his manager and was able to secure us an upgraded room and a small bottle of wine for our anniversary. We were thrilled and Elijah was so sweet to get something worked out last minute on our behalf. Besides our excellent experience, the hotel itself was clean and well-located with several nearby restaurants. I can't recommend this hotel enough! Thank you!

Decent member rates, clean, friendly, comfortable. Check in/out was available via email and made it quick and easy. Pool and jacuzzi were simple and pleasant. Would definitely stay again! The only 2 things that were odd about my room for such a well-known classy hotel chain was that there was no microwave in the room (which may have been overlooked when booking the room), but more importantly, there were parts of the floor/floor boards that weren't level, which should probably be looked into.

I loved this hotel it’s in a great location in Arizona I felt safe with my kids the rooms and hotel are very nice and clean I have no complaints to be honest I booked here twice and if I’m ever in Phoenix again I’ll probably rebook this hotel I think the only thing it’s missing is a microwave

ホテルの宿泊施設はいつものように素晴らしく、5つ星ホテルの夕食の選択肢に失望しました。 2つのファーストフードレストラン、バーフード、または座っているアジアのレストランまたは高級ダイニングステーキハウスの選択肢。特に3泊以上滞在する選択肢は貧弱です。

The location of this resort is very quiet and peaceful, yet also close enough to the airport or the city as to make it a very convenient place to stay if you have to catch a plane. The atmosphere at the hotel isn't ”cookie cutter” hotel, but rather has its own look that doesn't look like any other Sheraton I have stayed at before. Furnishings are well maintained, everything in the room was in working order, staff was pleasant, and public areas appeared clean. Pool did need a bit of cleaning, just due to excess debris in the pool. Water was clear though, so no problems with algae or cloudiness in pool. The meal we ate from the pool bar was tasty, though prices were a bit high (but definitely in keeping with average prices at higher end hotel properties). We chose this hotel over others in the area due to description of it being more influenced by the Native American tribes in the area, and we are very happy we did choose this. The cultural aspects, the decor, and the plentiful displays available to admire while on property greatly added to our appreciation of the area we were visiting. We had hoped to explore more of the paths around the resort, and take a ride out on the horses, but the heat kept us at the pool (not a bad place to be!) so I can't speak to how any of the walking paths nor horse rides would have been, but what we did see would have me guess that all of the surrounding property would be very nice to explore in cooler weather. Overall, a very nice stay was had by us, and we hope to return again at some point.