「Location was excellent, next to the train station.
The cosy room would definitely not be my choice again. Ok if travelling on your own, but as a couple not ideal.
Breakfast was the best I have ever experienced.
Staff all friendly.
Will definitely want to stay in this hotel if I ever went to Newcastle again.」
「It was a truly wonderful stay ! The reception staff were so friendly and so accomodative ! Brought me up a room heater and evrything ! Lovely brekfast too ! Lovely stay !」
「The room was amazing, very clean and spacious. Also the location is really really convenient, close to bars, cafés, shops and restaurants, everything you could ask for, actually.
And the staff was really nice! I would 100% recommend to stay here!」
「Lovely stay at this hotel. Friendly staff and very helpful. Room was very comfortable, nice shower/bathroom and we enjoyed the street view of the town. Super location especially for the train station and town centre. My sons enjoyed the gym and their breakfast!」
「Hotel room nice, good view of the river.. staff really helpful.
Very disappointed with the breakfast..
Hard black pudding
Hard hash browns
Just warm sausage
Luke warm beans
Didn’t try anything else
Toast nice and tea nice.
But would book with out breakfast if I stopped again.」
「What a perfect location for a flight from Newcastle.. The room was massive , beautiful bedding, fridge , kettle , coffee etc and a delicious complimentary cookie when we checked in. We ate in the Italian restaurant where the waiter and waitresses were so smiley and helpful. Wonderful service . We’ll be back for certain」
「I had an early morning flight and wanted the least worry option for making the flight. I chose the Britannia primarily because of its location but was pleasantly surprised when I checked in. The staff were very helpful and courteous, the prices of food and drink were very reasonable which was another eye opener as I’ve encountered the kind of airport hotel overpricing that normally entails travelling. All in all it was probably the best value for money hotel I’ve ever stayed in and I’ve been all over the world.
Neil」
「I have stayed here 2 times now ilike the location the staff omg so friendly and easy to talk to, I do recommend this place to anyone travelling. Not only will you enjoy your holiday but the staff make you feel right at home and will accommodate your every needs, i will be definitely going back there again without a doubt」
「We had booked a junior suite. On arrival we were greeted warmly and efficiently checked in. We were given our key and told we were in room 118. We were told that we had to go up one floor in the lift and then backdown the stairs as our room was in between floors. It was the only room at that level. Had I have known that I wouldn’t have booked it as I was travelling with my mum who is post surgery with a new hip, and stairs and luggage were a bit of a challenge. Anyway, once inside our suite was perfect. It consisted of a living/dining/kitchen room with a sofa, TV and pretty much a full kitchen, I.e Hob, fridge with an ice box, microwave, dishwasher and washing machine. The bedroom was made to feel a little small as the bed was absolutely huge, it also had a TV in there too. The bathroom was quite standard but spotlessly clean. The only gripe I had was there was only one electric heater and that was in the bedroom, so if you were cold I had to go into the bedroom. Would I stay there again…..yes but perhaps in a room that didn’t need to climb stairs.」