「I was quite disappointed with my stay.
When I made the booking, I specifically requested a room with a window, but I was given a room without one.
The standard check-out time is 12:00 PM. At 12:02 PM, I received a call from the reception reminding me to check out. When I went down to the front desk, the first thing they did was hand me my deposit back.
Honestly, it made me feel as though I was being rushed out or asked to leave, even though I was only two minutes past the check-out time. I hope the management will improve their customer service and treat guests with a little more courtesy and understanding.」
ゲンティンハイランドにある1001 Nights Hotel, Trademark Collection by Wyndhamは、庭、テラス、レストラン、バーを提供しています。5つ星のホテルで、エアコン付きのお部屋(専用バスルーム、無料WiFi付)を提供しています。ルームサービス、24時間対応のフロント、外貨両替サービスを提供しています。
この宿泊施設ではビュッフェまたはコンチネンタルまたはフルイングリッシュ/アイリッシュの朝食を楽しめます。
1001 Nights Hotel, Trademark Collection by Wyndhamには屋内プールがあります。
スルタン・アブドゥル・アジズ・シャー空港まで72kmです。
「The location, the room all good. But the elevator is really a problem. There’s only 2 elevator for 1 building that have 50 floors. And then the elevator will suddenly stop and change direction. Example, we were staying on level 34 and we want to go to level G. Upon reaching level 6, suddenly the elevator went up again when nobody is messing with the numbers. I spent more than 30mins trying to get to my level. Also since this is a new building, there’s hardly phone reception that we can get there. And the ironing board and iron is very few. You have to wait for your turn to be able to use the iron board. It’s a 50 floor building, with 3 towers. All towers have the same 50 floors too. Can imagine how long you have to wait for your turn? Yeah. I’d rather go to Ion D’elemen moving forward. The image im attaching was one of the times where the elevator was stuck and not moving and the door keep opening and closing.」