ル メリディアン チェンライ リゾートの口コミ・レビュー・評判

ホテルからの返信: 「ご体験を共有していただきありがとうございます。ご滞在を楽しんでいただき、お部屋が快適だったとお聞きして嬉しく思います。 ハウスキーパーが許可なくお部屋に入ってしまった件についてお詫び申し上げます。今後このようなことが起こらないよう調査いたします。 また、ガラスに口紅の跡が付いてしまったことについてもお詫び申し上げます。このような事態を防ぐために、清掃手順の改善に努めてまいります。 レストランとフロントのスタッフが親切だったとお聞きして嬉しく思います。当ホテルはすべてのお客様に優れたサービスを提供できるよう努めています。 お客様のご意見に感謝し、運営の改善に役立てさせていただきます。」

ホテルからの返信: Thank you for sharing your detailed review! We're happy to hear that you found the hotel comfortable, clean, and well-situated amidst beautiful surroundings. We also appreciate your positive comments on our service and breakfast. We’ll take your feedback on the miso soup and the need for more steaming and frying options into consideration as we strive to improve our offerings.We’re glad to know you found our parking facilities convenient, and we hope you had a relaxing experience overall. We look forward to welcoming you back in the future and providing you with an even better stay!

ホテルからの返信: Thank you for your lovely review and rating us 5 out of 5! We're delighted your family found our hotel relaxing and enjoyed our service, food, and the special elephant welcome for your child. We appreciate your feedback about our Italian restaurant. We hope to welcome you back soon for another wonderful stay!

ホテルからの返信: Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the resort’s holiday-style ambiance, the ancient Thai design, and the scenic pool view from your room. It’s also great to know that our staff provided you with warm and polite service, and that you appreciated the breakfast offerings.We value your comments regarding the porter service and room phone, and will address these areas to further enhance our guest experience. We look forward to welcoming you back in the near future and providing you with an even better stay. Thank you once again for your thoughtful review.

ホテルからの返信: Thank you for your kind feedback. We are pleased to hear that you enjoyed our prime location, the beautiful trees, and the unique design of our pool. We are also grateful that you appreciated our breakfast and the lion dance performance during the Chinese New Year celebration. We look forward to the opportunity to welcome you back for another exceptional stay!

ホテルからの返信: Thank you for sharing your valuable feedback. We are glad to hear that you enjoyed our northern Thai specialties and overall had a pleasant stay. We also appreciate your comments about the pool and facilities, and we will certainly look into improving the water pressure and considering upgrades to ensure a more comfortable experience for our guests. We hope to welcome you back soon and provide you with an even better experience.

ホテルからの返信: Thank you for taking the time to share your valuable feedback. We are delighted to hear that you appreciated our serene environment and the beauty of our ancient trees. Your insights are truly appreciated, and we look forward to welcoming you back for an even better experience in the future!

ホテルからの返信: Thank you for your thoughtful feedback. We are thrilled to hear that you enjoyed the comfortable environment, terrace view, and our attentive service. It’s great to know that the spacious and clean room contributed to a comfortable stay. We look forward to welcoming you back for another enjoyable stay.

ホテルからの返信: Thank you for your wonderful review and kind words about your recent stay with us. We are truly honored that you found the hotel comfortable and enjoyed the beautiful environment, especially the two large trees.We are also delighted that you appreciated the warm and friendly service provided by our team, particularly Cream. We strive to create a welcoming and hospitable atmosphere for all our guests, and we are glad that we were able to achieve that during your stay.We hope to have the pleasure of welcoming you back to Chiang Rai soon.

ホテルからの返信: Thank you for your generous feedback and for raring us 5 out of 5. We are delighted to hear that you enjoyed the luxury, spacious room, and thoughtful service we provide. It’s wonderful to know that your experience with us was exceptional, and we truly appreciate your kind words. We look forward to welcoming you back for another memorable stay!

ホテルからの返信: Thnak you for your feedback. We understand that the location might be a bit remote for some guests, however, We're glad you enjoyed the cozy atmosphere and the unique design of our lobby. We hope to welcome you back in the future and provide you with a more convenient and enjoyable stay.

ホテルからの返信: Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed the beautiful view, the helpful and friendly service from our staff, and the comfort and cleanliness of our room. Your satisfaction is our top priority, and we truly appreciate your kind words. We look forward to welcoming you back in the future!

ホテルからの返信: Thank you for sharing your feedback on your recent stay at Le Meridien Chiang Rai. We sincerely appreciate you taking the time to provide us with your honest opinion.We are very sorry to hear that your stay did not meet your expectations, particularly regarding the condition of the facilities and the comfort of the mattress. We understand that the mattress firmness can be a matter of personal preference, and we apologize that it did not suit your needs.We also deeply regret to hear about the health issue you experienced following your stay. We want to assure you that guest safety and well-being are of the utmost importance to us.We are constantly reviewing guest feedback to identify areas for improvement. Your comments regarding the condition of the facilities and mattress preferences will be shared with our hotel management team for further consideration.We value your feedback and appreciate the opportunity to learn and improve.