We stayed here for one night on July 27, 2024 to go to a Detroit Tigers baseball game. The valet, front desk clerk and another staffer Jay were all so friendly and helpful. Our check in was quick and efficient. The room was very nice with comfortable beds and nice clean, comfortable sheets. Jay helped to give us advice to take the free People Mover to the baseball game. We would definitely stay here again.
I booked a room here for 4 adults , confirmation received showing full booking and continental breakfast included. On arrival at hotel was advised no breakfast included. I complained and receptionist agreed to contact manager however then said , 'we don't do continental breakfast anymore' so you won't get one. I still voiced my complaint so she agreed to take up with her manager . Later I was told , we don't do breakfast just room service and you can have a credit for 15 dollars. How can anyone get breakfast for 4 for 15dollars !!! The items on room service would mean approx 25dollar each cost I believe more should have been offered as way of an apology but it was an attitude of tough , get on with it . I have sent complaint to hotel so will see if any response Room was okay just a little tired looking
I spent one night at the Hollywood Casino at Greektown. I did not visit the casino. I was looking for a nice place to stay for the night. The hotel grounds were 4-stars. I arrived around 7 PM. It took some time to check in because I had to wait for a number of others who qualified for the VIP check-in line.
I stayed in a basic, twin queen room. The room and bathroom were nice and modern. Shortly after getting into my room, bright exterior lights turned on - shining in the direction of my room. I couldn't see what they were illuminating, but if I had to guess, it was perhaps the hotel name written on the exterior. Those lights stayed on all night. The drapes didn't completely cover the windows, so my room was illuminated all night. The room stayed one temperature despite what the thermostat was set to. There was an intermittent hum coming from the in-wall heater as if it was revving up. I ultimately slept with earplugs.
I am have been able to overlook the illuminated room, dysfunctional thermostat, and intermittent hum if I was there for other reasons than to sleep, like to visit the casino, or go out.
Extremely loud hotel. Outdoor bar next door plays music until 1AM. Booked this hotel for a marathon needing to be up at 5AM and haven't been able to get any sleep (currently 11PM). Can also hear the valet 3 floors below so windows must not be very sound proof. TV goes black every 10 minutes so that's been useless to drown out any noise. Can hear the sounds of the rooms next door as they close their blinds. One side table the plugs do not work. Hotel is well appointed and in a good location though. But for $400+ I expect to do what I booked the hotel for, and that is sleep. I suppose my review would be higher if I wanted to party. The fact that no compensation was offered and barely an apology is unacceptable from a 5-star hotel.
My wife and I wanted to do a staycation with our two young sons (5 and 7), and we could not have picked a better location. The Cambria is absolutely beautiful! They staff were are courteous and provided excellent service, the ambiance and aesthetics were flawless, and the surrounding amenities and attractions are spot on. I loved everything about our stay! In addition, I was fortunate to meet one of the hotel executives (Nick), and he is the man! Super cool guy, laid back, and showed me that he truly cares about guests having a wonderful experience. That was a tremendous bonus during our time, and I look forward to our next visit. Definitely recommend staying here for any occasion or celebration. A.T.
We choose to stay here each time we visit Detroit! The historic building is beautiful! It is right in the middle of everything!! We feel safe walking and we can get most places in less than 15 minutes! The rooms are very well done and the beds are extremely comfortable! Their front desk person Desmon is the absolute best!! If you want to meet the perfect person that fits their position head on over to the front desk at the David Whitney!! Always a smile and truly wants to make “you” happy!!
Great place to stay with access to public transportation and walking distance to convention center and riverfront. The staff is friendly and helpful. They will assist you with just about anything. I had the pleasure of meeting Shellena, who is in charge of housekeeping requests, and she ensured I had extra coffee in my room. Everyone there was so pleasant, and the hotel is very elegant. Will stay again if we ever return to Detroit!
Run down extremely dirty property. My room felt like a swamp and anything I touched was sticky. Dirty walls, floor, furniture and carpet. I discovered that a large portion of the carpet was wet near the AC unit. Called desk but no one answered (11 pm). Couldn’t wait to get out of there.