It’s a nice place. Upon our arrival, we were suitably greeted. Given basic info regarding breakfast times etc (8-11:30 i believe), and given our room key. We were allocated room 4. Up the first set of stairs (30 ish steps for reference-no lift in the hotel), is where rooms 1-3 are located. Another set of steps (50+ total) for rooms 4-6 the another set to the top of rooms 5-9. Worth noting here, we’d paid for what we believed was the best room (I’m unsure as to how many of each rooms per category they have). It was my husbands birthday and also our anniversary. So the royal mile room, that came with its beautiful linens, roll top/free standing bath etc (as per its online description). Only. It didn’t. Well not in my room anyway!? Both other rooms on our level (5/6) had their door open at one point whilst being cleaned-both were quite a bit bigger than mine. Laid out nicer. And seemed a much better standard than mine. Hmm. So was I even given the more expensive room that I paid a premium for? Maybe I’ll never know. It did state on their website that we’d receive a mini bar as part of our RM room-but that was literally some drinks that required paying for, that could literally be moved very easily between rooms. The fire escape plan on the door seems to suggest our room is the smallest on our floor too. Very suspicious in my opinion. But how would I ever know….? Something to think about. The blatant *********ing outside our window was also really off putting. Not really what you want to see on a romantic trip away. A homeless person kicking what appeared to be a very pregnant dog, then partaking in multiple *********s. Not nice. I know it’s not the fault of the hotels but I’m not sure I’m the first to witness it either. Now I’ve mentioned it-maybe someone can moniter it? The homeless owning dogs is rife and is really unsettling. Never any water etc. Horrible. Anyway. Back to our room. We had breakfast included in our stay. First morning we ordered. Received. Ate. Then offered our room number. No one said anything. No one confirmed we were good to go. Just left to assume all was ok-and left. The next day, the guy did ask our room number, but again, no real care no real attention no rapport. Didn’t recognise us. Ask us any questions. All very basic interaction. Not special. Definitely wouldn’t have come back the second morning had we not had it included in our stay. Completely underwhelming. We had drinks in the hotel each night. I opted once for a cocktail. Called ‘treacle’. It was £10.50 + the piss take 20% on top of EVERY. SINGLE. DRINK. YOU. GO. TO. THE. BAR. TO. PURCHASE!!?? Yep. Automatically added. So almost £13 for what was literally a whisky with what i believe to be a splash of apple juice?!? It was horrible. If I had a lighter on me and lit it, the bar would’ve gone up. It was awful. I had a sip and left it. Did anyone care? Ask why it’d not been touched? Nope. No one really cares about anything it seems. The
Solo visit as visiting the city, Edinburgh always been on my ”bucket” list and this hotel is just a gem! Not a 5 star building but most definitely a 5 star experience. I was met by Anthony who checked me in promptly and efficiently, he was very informative and helped me with a few tourist things. My room was perfectly fine, a little dated but nothing drastic. Breakfast perfectly cooked and everything you could have wanted, loved the porridge. I will be back again!
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.
慌しい一日の終わりには、Holiday Inn Express Edinburgh - Leith Waterfront, an IHG Hotelでおくつろぎください。Holiday Inn Express Edinburgh - Leith Waterfront, an IHG Hotelは、エディンバラの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からエディンバラ・ウェイヴァリー駅まで約4km、エディンバラ空港まで約16km、移動に便利です。付近のエリアは、ヴューやリース・リンクス、ロイヤル・ヨット・ブリタニアなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。エディンバラの当施設には、駐車場が併設されており、非常に便利です。このホテルの清潔度は高いと評判です。
慌しい一日の終わりには、Holiday Inn Express Dunfermlineでおくつろぎください。Holiday Inn Express Dunfermlineは、ダンファームリンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はエディンバラ空港から約24kmの距離にあります。最寄の空港はエディンバラ空港、当施設から約24kmで、空港ご利用のお客様にお勧めです。ODEON DunfermlineやDunfermline East Church、St Margaret's Parish Churchなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、ダンファームリンの当施設提供の駐車場をご利用いただけます。
ゲゲスト2023.05.15
Stayed for 3 days. Room was clean and spaceous . Staff was very helpful. Close to groceries (across the street) and restaurants. No guest laundry facilities but they do have guest laundry pick up and delivery. In house resaurant is average.
ゲゲスト超かわいいホテル/ミニアパート。これまで冷蔵庫があった唯一のホテルです。ベッドは快適で、スタッフは素敵でした。彼らは私たちに1時間の無料レイトチェックアウトを与えました。It’s also convenient location right by the castle and other touristy areas. We would come back and stay again.