I emailed the hotel ahead of our stay to ask for a quiet room (booked with Jet2) as i suffer with anxiety from a bad noisy neighbour. The hotel could not be more accommodating and it was mentioned on check in so they jiggled our room around for a quieter room. I was thrilled Absolutely lovely staff, very friendly, nice rooms which seem clean, fresh and fairly newly refurbished. Ours only had a small balcony looking at the back of the hotel but we weren't there to sit in the room so it didn't particularly matter. The bathroom was stocked with shower gel/shampoo etc & the room cleaned daily by polite staff. The Bar guy Frederico is very very friendly, he was very sociable and welcoming but so are the other staff, always greeting us. Down sides if any, the wardrobe didn't have any hanging space for long items, dresses etc. No tea/coffee making facilities in the room. The bar wasn't often open late but i guess that is gauged with demand. Many guests let the room doors slam which shakes the building, something we never do as it disturbs your sleep, not everyone is out until the early hours. Surely there could be signs up politely requesting guests to be respectful/being quiet and something done about how loud the doors bang? The aircon took some fathoming until we twigged the patio door had to be closed and locked before it would work. We tried breakfast one morning but it wasn't up to much. Overall, in a good location, just out of the centre of Es Cana but only a 5 min walk away, nice being adult only. A number of bars on the way down to the centre and 2 supermarkets very nearby and the best point the Staff.
とても良い
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