The first room given to be had strong smoking smell , probably left by the previous customer. Seem the hotel claim itself to be smoke free , they should take serious step to clean up the room before releasing. However the front desk was very helpful and make a change immediately without much question. I also seen cigarette butt in the main lobby and saw someone walking freely with cigarettes while the lobby staff try to be polite and ask him to stop without success. The hotel should provide a better training and protection to their staff in handling such cases. Other than this , services are up to their 5 star standard. It will be my top 2 choice when in town.
自動翻訳