慌しい一日の終わりには、Residence Inn Ghentでおくつろぎください。Residence Inn Ghentは、ヘントでも指折りの素晴らしい宿泊施設の内の一つです。当施設からシントピーテルスゲント駅まで3kmです。付近のエリアには、Ghelamco Arena (Arteveldestadion)やアルテフェルデスタディオン、GUM - Gents Universiteitsmuseumなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。お車をご利用のお客様は、ヘントの当施設提供の駐車場をご利用いただけます。清潔度を重視するなら、このホテルがお勧めです。レビューによると、このホテルは市内でも最も清潔なホテルのうちのひとつです。
2024.03.24
The positives to start with: modern and new hotel. Rooms are large and include a kitchen with oven and everything needed to eat. Now the negatives: as pointed out in many other reviews, the managers in duty turn out to be quite rude in the way they are addressing customers feedback and requests. I had an example of that tonight when I learned that the housekeeping in the room is not done on a daily basis unless you are asking for it. She argued with me that everyone knows that Marriott practice and knows that, as a client, you have to ask for it. How would you know as this is not written anywhere and not communicated when you check in ?... So be aware of that if you intend to stay at this hotel.You would expect that a chain like Marriott would treat their clients with professionalism and with transparency with regards to the description of the services included in the price. This is not the case visibly. Also, as mentioned often by other clients, the hotel is charging 19€ daily for the outdoor parking while the hotel is situated in an industrial zone far from downtown…first time I see that for a mid-range hotel located outside the city center. All in all, when you add up all of this, there is much better value elsewhere. I had nice experience at the Van der Valk hotels in Germany, I would recommend you pick up the one in this area and stay away from the Residence Inn.
We loved this hotel! All the details from the wonderful entrance, room with an incredible view over the city and even the breakfast with all the refinement and the wonderful waffle machine present at breakfast. Also worth highlighting is the cleanliness and friendliness of the staff.
Apartment we booked reminded me of my staying in Japan… Everything has a place and everything in its place. What’s required for 4 persons to sleep and bath are just machined to fit in and anything extra is available on payment… all are neat and clean. But, what stands out in this hotel is the hospitality of the staff… Almost all Staff are trained and tuned to address the customers in a professional way. Here I found a little extra. Attitude, service with smile. Never get irritated even for the silly queries or so. To name a few, Tessa, Innike, Xxxx, Yyyy were all so responsive and supportive to ensure you’re comfortable. So are the kitchen staff- Thai Lady, Philippines Chef and everyone. They not only serve but ensure that those who are still around at closing time, pick up their wants and Shut down. At the bar counter, forget the name, I asked for coffee and she came middle of her lunch and gave Any place or organization gets its name and pride by the staff on the ground and here they are. Keep it up Team. Some areas that could be improved upon. 1. Trash can be kept outside the rooms and house keeping staff can pick it up instead of guests bringing it down as If they litter all the way, it’d be a big mess. 2. For coffee/ tea making, since no house keeping comes around, there has to be a system where guests can pick up Tea, Coffee, Sugar and milk as required with a sense of ownership 3. Breakfast menu and dinner menu could be subtly changed to set the surprise expectations. 4. In the apartment, instructions to operate the Induction stove could help guests to be self starters. 5. Travel help- There could be stickers or posters showing your current location, how to get to important attractions / Places, Bus / train timings etc., Thank you team. Look forward to coming back.
It's one of the best hotels I've been to! It was my second time in Yalo and it's always a pleasure. If you go to Ghent this is the place to stay! The design is amazing and the staff is very helpful. The bedrooms are very different and with all the amenities you need to have an amazing stay, but better than that, they've turntables with Bluetooth so you can play your music. The rooftop is incredible ! Not to mention the bed... it seems like you're sleeping in a cloud!
Friendly staff let down by the cleanliness of the rooms and awful smells coming from the toilet / bathroom. Thick layer of dust on the TV, mould on bathroom ceiling and dark hairs on bed (definitely not my hair colour). Couldn’t run the air conditioning due to a strong smell of fish when turning it on. While the carpet looked relatively new it also hadn’t been cleaned around the edges in some time, similar to the bedside lamps and shelves which also are covered in thick dust.
We chose Getaway because it allows bicycles in the rooms and we were on a cycling holiday around Flanders. You can't check in before 3pm as the property is locked remotely, which was fine, we found a bar to spend some time :) There were three of us staying in a Deluxe Business Studio, we'd thought one of the beds would be on a mezzanine level, it wasn't. Not sure if we messed up or the photo was a little confusing. It's an old building and windows are set quite high in the room. There was a small kitchenette that we didn't use. Location is great but we felt it was a little over priced. No real complaints though. Lobby is very handsome.
We just learned to look at the dates on these reviews. We chose this hotel for one night because our hotel of choice was booked. On arrival, we were told that breakfast was not available because ”the woman was not coming in”. We were also told to pay in cash (at least he deducted the cost of breakfast). The glowing reviews were just not what we found. We have to admit that the room was small but functional. I will say that we did not have a problem with street noise or train noise. But we will definitely not be back.