I am an old Trip Advisor member with 2 decades of travel accommodation experience & this one is by far the worst I've ever had the misfortune of visiting. The absolute poor service coupled to the worst and least value for money. This was an experience my family had to endure... the owners are lucky I don't sue them for such appalling service & bordering on money extortionate behavior. The facilities are one of the worst & well known in the Gordon's bay area for being rock bottom accolades. Absolutely disgusting., tgey should be ashamed of charging people fees at all. A refund would have been the least.... maybe paying for medical fees for broken glass injuries would also be on the cards. Video & pictures are available.
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