2023年に改装されたクラウン プラザ リゾート グアム IHG ホテルは、ビジネスでもレジャーでも、タムニンでの快適な滞在をご提供いたします。当施設はアントニオb.ワンパットまで4kmと、移動に便利です。イーパオ・ビーチやI Love Guam 圖騰、マリンセンターなど、徒歩圏内に多くの観光名所があります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。タムニンの当施設には、併設の駐車場があります。
ゲゲスト2023.06.27
My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.
When I arrived at the hotel, front desk seemed confused about what room they were going to place me in. I had to wait in the lobby for 20 minutes before settling in. When I entered the room, it had a moldy smell and many cockroaches started coming out of the sinks. When I asked for a room change, they were kind enough to move me to a new location. However, it was not cleaned. They didn't bother to double check if the room was ready and just moved me into the room. I requested a refund and booked another hotel. Although the price was budget friendly, the hotel is run downed.