モーアブのフィットネスルーム・ジム付きホテル

I have two hotel confirmation #, but the front desk only let me check in for one room, and said that the other booking has been cancelled over one month ago. But I did not do any cancellation nor received any cancel notice from trip. com.

あまり期待していなかったが、とても良かった部屋は広く、プールもかなり良かった 新築なので施設もとても綺麗で、子供たちが旅行する中で最高の宿に選ばれました

Great Breakfast and Friendly Staff, but Poor Communication on Facilities I have mixed feelings about my 3-night stay. While there were some high points, the handling of basic facilities and staff communication led me to give a 3-star rating. The stay started strong with Jill at check-in, who was incredibly friendly and welcoming. I also really enjoyed the free daily breakfast. it was delicious, and having a machine for freshly ground and brewed coffee was a major plus. The room itself was comfortable, though I did have some technical trouble trying to cast from my phone to the TV. My main issue was the laundry situation. Upon arrival, I was told the machines were out of order and directed to a local laundromat (a 5-minute drive). Unfortunately, that laundromat was constantly full and a total waste of time. What frustrated me most was seeing other guests using the hotel’s ”broken” machines. When I called to clarify, the staff member was quite dismissive, insisting there was an ”out of order” sign on the door. I was staying literally next door to the laundry room and can confirm there was no sign there for three days. A handwritten note only appeared the next morning after my complaint. Being told I was wrong when the evidence was right in front of me was very disappointing. I also noticed that access to the breakfast area seemed uncontrolled. It felt like anyone could walk in off the street and eat, which raised some questions about guest-only security and value. Overall: A decent place to sleep with a good breakfast, but the management needs to work on honest communication and facility maintenance.

他のすべてはかなり良いですが、エアコンは本当に騒しく、睡眠の質が悪い人にとってはかなり迷惑です。

新しい施設、良いサービス、

フロントデスクの人はなんて素晴らしいでしょう。フロントデスクエリアは装飾で歓迎されていました。部屋の装飾は大丈夫でした。 1つのベッドのベッドカバーに汚れがありました。部屋はほこりっぽかった。煙を隠すのか悪い匂いを隠すのかわからない強い匂いがしました。夜に暖房が走ると、かなりうるさい。

房間很大，酒店前台也很熱情，安排了非常滿意的兩個緊挨着的房間。早餐還不錯，水果和雞蛋不少。惟一不滿意的是退房時，因為先要去國家公園，需要暫存一下行李，但酒店説暫存房間太小，無法寄存兩件拉桿箱行李，最後在我們堅持下，同意臨時放在開放的樓梯下暫存，也不給任何收據，意思就是責任自負。這是我第一次碰到酒店不認真負責行李寄存服務的，有悖於酒店基本準則。