AmericInn by Wyndham HAM Lake

Staff was terrible, very suspicious and ever watching. Hot tub didn't work so they had the pool area closed. Breakfast was terrible, watered eggs and sausage

Breakfast was very good. Staff were great. My only complaint was the fact that the pool was not clean.

Carpeting and runners were absolutely dirty and worn out. Clearly need replacement to bring motel up to decent. Apparently haven’t had a manager come through in quite a while. Or recent dirt wear not cleaned up!

Dirty. Dirty. Dirty. The room was horribly dirty. The carpet was not vacuumed and under the hide-a-bed there were toys and wrappers. Decor needs updating…. Breakfast was lame, service was super poor. I waited at the front desk to check in so the girl could finish her conversation on her personal cell phone.

1 week stay. The front desk staff is always so sweet, especially Jamie. She has always been so kind to me over the years I’ve stayed periodically. She remembers my name and my visits in the past and goes out of her way to be accommodating, and when my son is with for the trips, she makes his time at the hotel special too! The rooms are clean and comfortable. Housekeeping is also very sweet.

First let me preface that this is a hotel that we have stayed at many times in MN as it is centrally located between our children, but it was pretty run down and looked like no one has really invested the time to keep it up. The first room that we were given had sheets piled on the bed and used coffee cups on the nightstand. The second room that we stayed in had holes in the walls and other places that were patched and not repainted. The carpet was ripped, the pictures on the wall had a dried substance on them.The back security door wasn't secure as you could just walk in. Jamie the front desk attendant was rude when we told her about the holes. The hot tub was dirty and way too much chlorine that made our eyes burn and skin itch. The pool had brown smears in it, so not sure what that was. Needless to say we will have to find another place to stay next time.

Based on reviews from Google maps, my wife and I forfeited our room deposit, and chose instead to sleep on a couch and a cot in my sons living room.

Woke up to the entire bathroom flooding and leaking from the ceiling. All they did was offer a towel. Nothing to make up for it, no new room, and they expected me to clean it up.

No smoke alarm paint was chipping and no cover for the remote