コンフォート スイーツ ニア ウェストチェース オン ベルトウェイ 8(Comfort Suites near Westchase on Beltway 8)

Excellent hotel and great customer service!!!

非常不錯，交通方便！

酒店周圍沒有超市或店鋪，必須步行走15分鐘過立交橋的十字路口才有超市，而且該十字路口設施殘破，小心

離休斯頓唐人街相對較近性價比最高的選擇，其他的都是150刀以上的價位。要麼就太遠。住這裏去唐人街吃飯不用打車，走15分鐘就到

They really don’t care to provide any services. Toilet was running and not working properly since day one. No one came to look at it. In order to get fresh towels you have to bring your old one to the desk to exchange for fresh ones. They don’t do room service unless you requested in advance. Would not recommend.

When we checked in they didn't inform us that you had to request the room to be cleaned 24 hours in advance. We stayed 3 nights had to ask for towels, had to ask for toilet paper, and our trash was overflowing. The breakfast was toast, sweet cereal, or waffles. It was ridiculous how little they had and the staff was not courteous and couldn't have cared less if you had what you needed or if you were enjoying your stay. The hotel needed maintenance, but I guess if they couldn't get anyone to clean the rooms they certainly weren't going to pay to have something fixed. I wish I had thought to take a picture of the trash overflowing in our rooms, but I did take one of the signs in the elevator. Needless to say, we will not be returning to stay here when we return to Houston.

This location offered a weekday breakfast, but it was quite limited, juice machine was broken, no water available. The couch in our room was destroyed, it looked and smelled as if it had been outside and scratched by a bunch of cats.

I was given room with big stain on floor. Requested a change and was given one with many stains on the floor. Was exhausted so spent the night after complaining and being promised cleaner room the next day. Spent the second night in the filthy room because they refused to honor their promise to move me the next day. There is no food for breakfast. Had to ask for hot water to make tea. One person told me there was no hot water. No fruits. Only thing put out were waffles, bread, cereal and yogurt.

Good: location, cleanliness (visual), and the room was spacious BEWARE of check in process - the hotel tried to charge an extra $15/night/person for kids over 5 years old. This apparently happened with other customers too, please resolve this because it feels like price gouging after I prepay for everything and show up to check in and get asked to pay even more. Sofa was also worn out, see pictures