「Ideal location, very central , very clean. My only minus is coming from the fact that they have no restaurant, therefore no breakfast. Room equipped with fridge, microwave and kettle!」
「No issues with room, comfortable bed.
Issue after checkout as the hotel called and left a message asking for money for an adjustment on the booking that I didn't make. I did atrempt to correct my name as it showed up as Newma not Newman, but that's a correction not an adjustment that should cost money when it wasn't my mistake. Also when I checked in it still showed up at the hotel as Newma, so the correction hadn't been made.」
「Good location if you have a vehicle and there's free parking behind the property. Hosts very helpful
My room had separate entrance from garden which was nice. There's a breakfast area and access to tea coffee supplies. Fresh towels if you want. Gloucester cathedral not far. Buses nearby.」
「Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.」
ゲゲストEveryone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa. I just didn’t get to go It looked inviting., there are towns and parks an Uber away . There is also a small path around Hotel to take a short walk .
ゲゲストI had trouble checking in and had to get help from the bar staff who were very helpful
The bedrooms were a bit on the small side for 2 people, there was no air conditioning in the bedrooms and it was very hot weather.
The breakfast menu was adequate. We did not have dinner at the hotel.
The bottom step on the main stairway had no markings on the edge, and one of my party fell down that step on 2 occasions. Fortunately he was not injured, but the matter needs redressing. We pointed it out to one of the bar staff who said he would pass on the comment.
The staff were very pleasant at all times.
ゲゲストI only needed the room for 1 night, so I wasn't too fussed about the 'Lovely' view out of the window. The room was a bit dated, but quirky, with out of shape walls.
The restaurant looked nice, but I didn't stay to eat.
VVyshnavi AkshathaThe location was excellent & has parking at the facility which I'm pleased about.
It is a self check-in so some guidance in terms of do's & dont's, along with what amenities/facilities are available or something to explain the check-out times & some sort of contact in terms of queries could help.
My room was in basement (was not given any option nor knew it before I turned up at the hotel) & it was a bit smelly despite a good clean. Again, since I didn't know who/how I could reach out to about it, wouldn't say that was the best of the experiences.