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「Good customer service could do with an update and new furniture I would not stay here again」

「The location is beautiful, in the middle of the countryside no other houses in sight and stunning grounds, just what we wanted. check in was quick and easy and staff were lovely. as you walk through the building its beautifully decorated. The room (119) was a little tired, marks on wall as you enter, cobweb on ceiling, wardrobe only had 1 mirror door not two and wasn't clean, 1 bulb out in bathroom, extractor fan not working, tiny bit of shower gel in bottle, had to ask for more, hole in carpet, and very threadbare in parts, windows not cleaned. Bed was comfy and clean and towels were clean. room was nice I just expected little more attention to cleaning and to maintenance. We used the pool area, again its tired, all the facilities are there and working fine just feels like it needs a lick of paint and good clean. We had good nights sleep, excellent blackout curtains. Breakfast was in beautiful room with views over the garden, service was excellent, the cold buffet was fine, nothing special all the basics, English breakfast was again ok, 1 of everything, was £48 for the two of us which felt a lot for what we were served. Overall a nice stay but certainly no WOW for your money.」

「歴史的な魅力を保つ快適な古民家。部屋は快適で清潔で静かでした。スタッフはとても気配りがありフレンドリーで、雰囲気はリラックスできました。食べ物はクラシックな料理に興味深い追加でとても良かったです。朝食に本物のクラスターキッパーを用意しています。」

「The room was clean and tidy with tea/coffee facilities Didn't stay for breakfast as they didnt start till 9am we had to leave for a journey had I known in advance the time of eating I wouldn't have booked here」

「到着したとき、私はトリプルルームが2つの大きな部屋と1つの小さな部屋に住んでいることに気づきましたが、実際には追加の40ポンドを請求する必要があります。部屋と食事は大丈夫です」