「My 91 year old mother needed a wheelchair , and one of your employees spotted it across the street , helped me
With it and dried if off. He and the women at the desk were so nice and personal! Thanks」
ゲゲスト Very close to ATL airport. Hotel has an airport shuttle leaving hotel every half hour for example 6, 6:30, 7, etc and picking up at airport approx. every 15 minutes after for example 6:15, 6:45, 7:15 etc. Used the shuttle van both ways on flights in and out, made it easy if you use ATL airport - my biggest reason for this hotel. Easy check in. Clean room. OK TV and channels, etc. Large breakfast seating area with coffee and drinks all the time, and free breakfast starting at 6 am. Good Mexican Food place right Nextdoor. Not upscale, but solid , clean and a pretty good value. I would not take a long vacation here, but a good option for going in and out of airport and a quick stay.
ゲゲストKimpton the Shaneに滞在するのはとても楽しい経験でした。ホームキーピングは毎日行われました。素敵なバスアメニティが提供され、要求/要求に応じて交換されました。私たちは街を訪れるためにそこにいましたが、バーやレストランが付いているルームサービスのオプションがたくさんあるので、ステイケーションに最適な場所かもしれません!
EemanI recently stayed at the Courtland Grand Hotel during a conference in Atlanta. The hotel is conveniently located in the heart of downtown, with easy access to major venues and public transportation. The lobby is spacious and has a classic charm, and the staff at the front desk were friendly and accommodating during check-in.
However, there were a few areas where the experience fell short. The room was clean but felt dated, and the room lights are not enough to light up the room. Housekeeping was inconsistent—some days everything was well-stocked, while on others, they will clean room while you are inside. The elevators also seemed slow, especially during peak hours.
Destination fee failed to collect upon check-in. I received a letter on the door of the unit and you cannot enter the room without paying on it.
Need to ask for the complimentary bottle water, never been provided upon check-in also the same for the dental kit.
Overall, it’s a decent choice if you’re attending an event nearby and looking for a central location, but there’s room for improvement in amenities and room updates.