旅先の様々な魅力を発見したいお客様に、Home2 Suites by Hilton - Kansas City Downtownは最適です。Home2 Suites by Hilton - Kansas City Downtownは、カー・タウンシップの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からカンザス・シティ・アムトラック駅までわずか700m、カンザスシティ空港まで8kmと、交通が非常に便利です。近くには国立第一次世界大戦記念博物館やScience City、Casual Animal Brewing Coなどがあり、お気軽に楽しい時間をお過ごしいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。カー・タウンシップの当施設には、駐車場が併設されています。
We stayed here on January 5. The property itself was very nice—large rooms, comfortable beds, good breakfast. Our problem was dog-related. We checked in around 8 p.m. and went to our room to be immediately met with the consistent barking of a large dog in the adjacent room. We immediately called the desk and asked for another room. They didn’t have any other king rooms so the lady at the desk said she would come down and take a look. My husband waited for a few minutes then went up to the lobby when he didn’t see her. There was a steady stream of people checking in and the desk attendant was completely alone. My husband talked to her briefly and she called the room where the dog was, but of course, no one answered. She tried to move us to a room with 2 queens, but said she couldn’t register us to a different room because we had booked the room through AAA and the system wouldn’t allow her to make us keys. Eventually, she was able to call someone who told her just to take us to a room and let us in. To make things worse, the lady at the desk had a disability and walked with a walker. We felt terrible that she had to walk us to our room. We couldn’t believe there wasn’t a manager or security person who could have helped out. At some point during the night, they figured out how to make us keys and put them under our door. While my husband was in the lobby, another man came to the desk and said he needed another room because there was dog poop on the floor of his room. We’re okay with people travelling with their dogs, but this hotel obviously had some issues.
Hotel Westport Kansas City, Tapestry Collection by Hiltonは2023年に開業、カー・タウンシップでも最新の宿泊施設の内の一つです。カンザス・シティ・アムトラック駅から5km、カンザスシティ空港から13kmと、交通便利な場所にあります。付近のエリアには、ミル・クリーク・パークやAura KC Nightclub、Redeemer Kansas Cityなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。カー・タウンシップの当施設には、駐車場が併設されており、非常に便利です。
We are finishing up a road trip of around 4,500 miles through eleven states. We have stayed at ten hotels, four of which were Holiday Inn Expresses, and this is, by far the worst not only Holiday Inn Express but the worst out of all of them. And, in fact, it's the worst hotel I can remember staying at in a very long time. When we checked in (2 rooms), I found the trash can in the bathroom sitting on the counter. Then my daughter called saying that there was something sticky all over the nightstand in her room and when she tried to call the front desk, she discovered that the phone didn't work. She also found popcorn on the floor in the room. She called them on her cell phone, and they said they'd send someone to clean and their excuse was that they were undergoing renovations. How in the heck do renovations impact the cleanliness of a room?About that time, the fire alarm went off. We were in the lobby, so we went outside and waited. Eventually the alarm stopped. We went inside and got in line to ask for a new room for my daughter. There was one lady helping a line of customers while some guy ran around like a chicken with its head cut off accomplishing nothing. After a while, he went to the other computer at the front desk, and we were able to talk to him. I found out later that he was the General Manager which I would never have guessed from his obvious lack of leadership ability or composure. We explained to him the situation and he said he'd sent someone to clean the room (Shouldn't that be done before the room is turned over to a customer?) but that the phone couldn't be repaired until Monday because Maintenance wasn't available on the weekends. He told us that we could have another room or could cancel the reservation. I though he was very condescending and rude. We opted for another room and then he told us that it would be on the fourth floor (dirty room was on the second floor) and that we'd have to carry our bags up because the elevators wouldn't work until the fire department got there and reset them. (I heard him later telling the firemen that arrived that he'd silenced the alarm. Shouldn't it be the fire department that makes sure the building is safe and gives the green light for people to reenter the premises?) We told him we could handle getting the luggage up the stairs and that we'd like to check out the new room. He gave us a key and we did so and found it to be satisfactory although the remote for the TV didn't work. (In the old room, the back of the remote was missing.) In my room, I later discovered that someone had written in pen on the arm of the sofa, an outlet was black from some sort of electrical issue that apparently caused arcing and the sink in the bathroom drained ridiculously slowly. Apparently housekeeping doesn't report maintenance needs to management or maybe they do, and management just doesn't address the issues??? As far as breakfast service, it was by far the worst of any Holiday Inn Express we stayed at on
KKevin RichardThe hotel was wonderful, the staff at the front desk could’ve been a little more friendly. They did their job, but just a little more on the customer service side and being more greeting and welcoming would’ve been nice… Otherwise the place was great!