UPDATE 6:30 a.m. 6/21/2024: After calling again, someone was finally sent to our room to spray the kitchen around 11:00 a.m. You would think that would help, BUT, last night, as my daughter was getting a bowl from the cabinet, she was greeted by another cockroach. This time, it was BIG! I opened the other side of the cabinet to be startled by 2 more big ones running around! After spending hours trying to kill them and cleaning roach droppings, I called the front desk and was told again that no one could come until morning since she did not have access to the spray. I mentioned that the person who came in the morning said that he has sticky traps, but that management doesn't like to use them. I told him that we already know that the roaches exist and wanted them. When the maintenance person arrived I showed him the video and even he was shocked by the size. His exact words, ”Oh wow, ma'am. That is big!” I asked if other units are having the same issue and he claimed that we were the only ones. While he was there, he found a few more dead ones under the sink. He placed several traps down and now we are waiting for someone to come spray. Meanwhile, right before I submitted this review, I went to check and two of our roach friends are stuck on the trap still alive and moving. I haven't even checked the others. This is completely unacceptable and there is no offer or option to switch rooms. Instead, I have to spend hours of my vacation trying to kill roaches and sanitize everything. Thankfully we decided not to cook or use the kitchen, but any snacks we have that are open have been shoved into the refrigerator. I mean, has anyone had to refrigerate a bag of Doritos before? The 2 stars originally given is now 1. 6:15 a.m. 6/20/2024: We are currently here at Kauai Beach Villas and the rooms though spacious, could use a little updating. The grounds are nice and the option to use the pool at the Outrigger is great because it makes it feel more like you're staying at a resort. The reason for 2 stars is due to the cleanliness of the room. When we checked in, the kitchen counter still had leftover pieces of rice on it and there were crumbs on the kitchen table. Utensils had leftover food stuck to it, so my advice is to stick everything into the dishwasher before using them. Knives are rusted and the linens were stained. The couch was filthy, stained and it felt gross to sit on it. Additionally, we ate out the first two nights, so we hadn't really spent any time in the kitchen because we're not cooking, but decided to order food for takeout last night and found a COCKROACH run across the kitchen floor! I decided to check all the cabinets and found two more under the sink and a dead fly next to some dishes. I immediately called the front desk because the last thing I wanted was to bring one them home with me. The person who answered the phone was not surprised. She mentioned that the rooms are sprayed once a month, but that she would send someone in the mo
Loved it! Best hotel experience ever on Earth! Fantastic! Better than the Westin! Better than luxury condos! I loved the experience of being at Kauai's Hilton Garden Inn. It was my first time on the island of Kauai, and I really wanted a real experience but also luxury. Included in my hotel stay were 1) awesome ukulele lessons by Kalani Joe that had me playing real songs in minutes, 2) awesome hula dancing lessons (that taught me a whole, real hula dance with good technique and with a gorgeous view of the ocean by Kiana, and 3) awesome ti leaf and orchid lei making classes that enabled me to make a complete and beautiful Hawaiian flower necklace from local raw materials (leaves and flowers) by Kiana. We also saw an exciting fire dancing show at the hotel; in this show were the most dangerous, heart-stopping stunts I have ever seen. The show also included hula dancing and beautiful live music. The hotel restaurant/bar, Mamahune's, has the best French fries I have ever tasted and (completely delicious and vegetarian) taro burger with pineapple jam that I liked so much, I would travel to Kauai just to eat the taro burger with pineapple jam. Also at the hotel, the concierge, Courtney, is fantastic and gave us great, real advice that led us to great experiences; she surfs and snorkels and gives good advice. Additionally, the hotel is located right at a state park with the safest (and good) snorkeling right at the beach in front of the hotel, in two ponds protected by rocks. In the larger of the two small protected ponds, I saw bluefin trevally, saddle wrasses, tangs, sergeant major fish, and many more kinds of colorful fish of relatively large size. The hotel offers all good coffee in the morning and chilled, tasty POG (punch) in the afternoon, and the front desk staff led by Amy are great! The vibe of the rooms is relaxing and feels good. Furthermore, the swimming pool is the exact ideal temperature for swimming and just enjoying the pool in daytime or at night and is surrounded by beautiful flowering plants and a spectacular sunset view. Another great thing about this hotel is the interior design: it feels like a movie or TV set for Charlie's Angels. Also, of note, the hotel next to a very important historical and spiritual site for Hawaiians. If you are interested in history, culture, religion, spiritualism, authentic experiences, this site is a place to respectfully visit. Loved this hotel! I want to book another vacation there asap. Great rooms, service, and location! Hotel highlights: Luxury · Great view · Romantic · Quiet · Kid-friendly · Great value Rooms: large rooms, great views, comfy bed, good shower tub, includes refrigerators, cabinets, microwave Nearby activities: protected snorkel/swim area, beach, important historical/spiritual site Safety: very safe Walkability: great. Mamahune's restaurant and bar on the property, very short walk to swimming/snorkeling protected beach area, very short walk to significant historical site Foo
We have loved Marriott’s Waiohai Beach Club since we purchased our two bedroom in 2003! Right on the beach, with lovely pools, landscaping, Honu Beach Bar/restaurant, and awesome staff, within walking distance to many other restaurants and next to Poipu Beach & park. What more could you ask? Lots more actually! Honu (green sea turtles) on our beach seeking a rest after many hours in the water, as well as endangered Monk Seals sharing the sand for a much deserved break, and many complementary activities from water aerobics to koi feeding offered for adults and children. The spirit of Aloha is alive and well at Waiohai!
ZZacharyThe location was my only complaint, it was a 10 minute walk to anything else. Other than that the hotel has a great restaurant and bar, the pool was always heated and the room was really clean.
The hotel itself was up to date also and well kept. Before coming we stayed at a 5 star hotel on Maui and were a little disappointed by the state of the hotel. When we came to the Sheraton it was a great surprise to see in how great of a shape the hotel was.
The resort was beautiful with amazing accommodations. The staff was very helpful whenever I had a question. The only issue I had was there could be a bit of stairs to climb if you are not in shape. But overall this was an amazing place to stay in a prime location close to the airport.
The resort was perfect in Oct. Not crowded but all activities were easily accessible-pool, beach, nature walks! The beach is calm and sandy perfect for my 2 year old niece to enjoy! There are plenty of restaurants and shopping with in walking distance. Lots of free or inexpensive activities offered on site. Would definitely return ! Construction was happening while we were here , only reason I rated it very good 4/5 stars !!