「Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.」
「The place was quiet and relaxing. All the staffs were so Warm and friendly.
We were able to avail Promo discounts on their special relaxing activities like Kawa Bath,Ice bath, himalayan Salt room, steam sauna…
Our wellness Butler Rob was so accommodating and even kind.
Foods are I can say at the right price for it’s taste.
For me, It’s delicious … 👍🏻👍🏻
Over all “ A relaxing place to go” 💕💕k」
「The place was nice and good for family or barkada staycation. Staff are very friendly and approachable. Amenities are cool, they have play area for kids, teenagers, and adults. They also have warm pool!!」
「Very dirty room. Pillows and blankets are dirty. Towels are also very dirty. Service are okay, wouldn't say its the best. They only have complimentary 4 bottle water per day. Additional 50 pesos or one.
No beach, no activities. Only snorkeling and kayak. But views are nice. But will not come here again. There are more resorts worth your money and stay. Only came here since social media said its nice and worth it.」