This was the perfect hotel for me in Kunming. I gave the 6 out of 5 ratings for new, great, clean facilities and wonderful breakfast. But most of all I was very impressed with the friendliness of the hotel staff. Among them I want to highlight the hotel manager Zhou Chingmin who provided great checkin and orientation. I was not feeling well due to the high altitude and she was so kind to provide me with air cleaner and to inform me that they could find oxygen canister if I needed one. She was an example of customer care expert and I am very greaful for that.
This was the perfect hotel for me in Kunming. I gave the 6 out of 5 ratings for new, great, clean facilities and wonderful breakfast. But most of all I was very impressed with the friendliness of the hotel staff. Among them I want to highlight the hotel manager Zhou Chingmin who provided great checkin and orientation. I was not feeling well due to the high altitude and she was so kind to provide me with air cleaner and to inform me that they could find oxygen canister if I needed one. She was an example of customer care expert and I am very greaful for that.