匿匿名ユーザーThe hotel is very well located right in the city center. Most attractions, cafés, and shopping areas are within a 10–15 minute walk, making it super convenient for city walks and casual exploration.
The lobby is a highlight — spacious with large seating areas that are great for chilling or hanging out with friends. There’s also a hot/cold water dispenser and ice available at the lobby, which was very thoughtful and convenient.
The concierge staff were exceptionally friendly and helpful. They assisted us with all the Taobao items we purchased and even gave us a small leaving gift (a tea pack), which was a lovely and unexpected touch.
The room itself was okay overall. Ventilation was good, but there were a few issues: the lighting and decorations around the spa tub showed signs of rust, and the one-time-use bathtub sheet broke during first use, with the stickers not sticking well. The bathroom is also very transparent — you can literally see everything, including when your travel mate is using the toilet, which may be uncomfortable for some guests.
As for the smart devices, the 天猫精灵 felt a bit unresponsive compared to 小度, which worked better. We also couldn’t quite figure out how the curtains worked throughout the stay.
Despite some room-related quirks, the excellent location, friendly concierge service, and comfortable common areas made it an overall good stay. Would still recommend, especially for friends traveling together who prioritize location and service over room details.