KKatie_catsThis is a unique hotel that offers healing therapy classes that comes along with the accommodation package. I’ve attended the sound bath therapy class at 1pm and felt somewhat relax after the session. Throughout the day, we had a lot of rest in our room and can hear singing bowl music from outside in the late evening til night.
For maximum relaxation, I booked a room that provides aroma diffuser and essential oil to promote good sleep. Room has Xiao Du AI to help with curtains opening/closing, weather forecast, news, alarm setting and music playing! Unfortunately we were unable to enjoy watching shows on projector screen as the projector seems to be faulty. We initially thought its just dead battery in remote control but after changing to new battery provided by the hotel staff, the ceiling projector still fails to turn on. We gave up troubling the staff and rest instead since our flight is late midnight.
Breakfast is wide spread and offers both western and local food option. I like their porridge and it’s a good change from having daily Mi Xian from other hotels. They also offer special jujube type of fruits that I’ve never tasted before.
In addition, they also offer afternoon tea buffet starting from 2pm which you can help yourself if you are still staying in the hotel during the afternoon.
The only alarming thing is, we left the hotel with “Do not disturb” red light on + hang “do not disturb” tag on the door, but was shocked to see our room was tidied when we came back in the evening. China hotels do not seem to have safety box option as basic amenities, so we prefer not to get our room tidied but thankfully nothing valuable was lost. We didn’t tell the hotel since nothing was lost and our stay was short anyways.
Overall, the staff service attitude is friendly and good but I hope they can respect customer’s privacy. If customer do not wish the room to be cleaned, please do not enter the room.
EETHLPros:
- The room was new and stylish.
- Had the largest TV I had ever seen in any hotel.
- Hotel provides fresh fruit plate and tremella and pear dessert nightly.
- bottled water and drinks available free flow from
The fridge at reception desk.
- bed and pillows were very comfortable, providing a good night’s rest.
- about 20 min walk to the dounan flow market.
- the reception kindly helped us collect our courier delivery.
Cons:
- room size was on the small side. There was barely space to keep 2 28” luggages open.
- Our taxi had difficulty finding the location of the hotel even with the address provided and using baidu map.
- we arrived at 11+pm and there was no one at the reception. The booking stated that reception was open 24hrs thus we did not make arrangement to notify about our arrival time. There was a signage that states that we could call a local mobile number to reach the staff. However, as our e-sim only had data and no talktime, we were unable to contact them, nor add them to WeChat. Eventually, fortunately a fellow hotel guest stepped out of their room and was kind enough to help us make a call to contact the reception.
Overall a good experience.
MMei YingThis hotel has a striking red and black theme, which I really like. The staff are extremely friendly, and the service is excellent—they even added me on WeChat for easier and more convenient communication. Another great advantage is its close proximity to Green Lake. I highly recommend staying here!
ゲゲストWanted a special place for some relaxing time together. Do not want to try the usual hotel in the city. After going through the photos, decided to give it a try. And voila….. absolutely no regrets choosing this hotel. The service provided was top notch, the staff are friendly, courteous and prompt. Housekeeping staff always clean up the villa to a level which I had no way to complain. Always willing to go the extra miles in providing personal services to the guests. The Villa I booked had a private hot spring and a huge garden which had the best view in my opinion. Every evening, we are able to watch the sunset in our private garden. It was really out of this world, couples must definitely try it. Everyday the hotel will provide a fruit basket and top up the bar counter with drinks and snacks at no costs. The ever-friendly staff (Miss Lee) even told me to let her know if there are any fruits I would like, she would arrange to fill it up in the fruit basket. She even check with me a few times if there are anything she could do to improve the stay with the hotel. Kudos to the management team for instilling this high service standard. Miss Lee even contacted me after I check out to ask for my feedback. Keep up the wonderful work. I will definitely be back. For this trip is filled with so much wonderful memories. Thanks to the team.
SSarah from ItalyThis was by far the BEST accommodation we stayed in China!! We booked two rooms because I'm travelling with my sister and her boyfriend.
Both rooms were extremely clean, the best comfortable beds ever, hot shower, air con, all the toiletries were good quality and the staff were amazing!!!!
They helped us out with everything!! Even though they don't speak English or any other language (like elsewhere in China), they were extremely helpful and we managed to communicate with the translator.
We stayed two nights but we would have loved to stay longer which was not possible because visa's expiring soon.
When we got there, they made us delicious noodles with beef and vegetables and my brother in law is still dreaming to get the same tasty noodles somewhere else in China 😊
We don't know the names of the hosts, maybe they are wife and husband (we are not sure) but surely this was the top accommodation and treatment we have received in China so we would like to thank you two again for everything you have done for us. We are sure your next guests will enjoy their stay at your place just the same as we did.
Thank you from Sarah, Myriam and Fabio.