It seems lately that hotels and restaurants are typically understaffed, or simply undertraining their staff, resulting in unsatisfactory service levels and significantly increased wait times. My recent stay at the Palazzo was no exception. I had a club level representative promise to assist with a dinner reservation, but never heard from them again. I called for room service one day and got a recording there would be a wait of at least 10 minutes JUST TO ORDER! When I finally reached someone, I was told it would take 90 minutes to receive a turkey wrap. This was repeated on my last day as well. 90 minutes for a chicken sandwich. I find this unacceptable.
自動翻訳