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If you don't want a stressful wedding then I suggest you DO NOT make your wedding venue Kingston Crowne Plaza. We booked Kingston Crowne Plaza a year in advance and today (a few months before my wedding) they email us saying that someone has 'exclusively booked out the hotel?' which means that we can no longer hold our wedding there..... They claim that this 'person' or 'company' has booked out every single room in the hotel? Yet for some reason, I can book a room online for the same date? My mum kept asking them to just give a small explanation as to why my wedding couldn't be held despite booking OVER A YEAR in advance and paying a deposit. They could not give a valid reason. All I can say is that they have caused me and my family a lot of stress and pain. My mum asked to speak to the senior manager and they refused, making out she was unavailable and then telling us eventually that her employment had been terminated. They said that they can't and wouldn't even bother calling up any of the other Crowne Plaza's to see if they could accommodate us and that we have to sort it out ourselves. AVOID AVOID AVOID! They are so extremely unprofessional and as a bride this is supposed to be a happy time for me but they have made it miserable. These people are unreliable so don't waste your money by booking. If you look at all of the reviews, the amount of people's weddings that they have canceled is ridiculous!!! This hotel needs to be closed.