ボローニャ県のジムのある人気ホテル

The Palazzo is a lot of smoke and mirrors. It gives the appearance of an upscale resort, yet it cut corners everywhere and was severely lacking in customer service and attention to detail. For being in the Italian countryside of Bologna, I felt like it was a cheap American spa resort that happened to be in Italy. Starting with the room, I booked a deluxe superior which states there is a balcony with a view, and I was put in a sub level basement room which opened up to a very tall fence blocking the light, let alone any type of view. When asked to change they told us it was last minute (I booked months before) and they showed us a room which was dark and dreary, a downgrade, with a view of the back of the hotel with a putting green and dead grass and trees. Horrible. The food was nothing to speak of, breakfast was garbage. The resort is huge with no signage to get around, no golf carts or any way to get around besides walking (forget heels ladies - and we weee there for a wedding so we were all dressed up ). They seem to be saving on electricity because everything was dark all the time. The lights would turn on in the hallways after you’ve walked through so you are in darkness at night in the underground tunnels which is unsafe and scary. Lights turned off in the restroom after 30 seconds also. Overall - I was underwhelmed, the hotel left much to be desired. I would absolutely not return.

We arrived around 1230 at night. The check in was smooth and they guy was super friendly. We booked a twin - however the room we got was a double and the beds couldn’t be split. The reception team moved us to a twin with no bother at all. The room was clean and very quiet. The beds were a little firm for our liking but it was a good night sleep. The hotel is a little dated - but we were expecting this. The breakfast was good. Your typical hotel breakfast. The free shuttle the next day was very good - had we arrived earlier the night before we would have been able to get the shuttle to the airport instead of a taxi which was around €16.00. So make sure you get the shuttle timetable from the hotel before you arrive. A pleasant one night stay.

La posizione della struttura alberghiera è facile da raggiungere e in zona molto tranquilla. La struttura ha sicuramente bisogno di un re-styling sia esterno che interno delle camere. Da migliorare la pulizia, sopratutto per quanto riguarda i tavoli dove le tovaglie non vengono sempre cambiate durante la colazione.

Ho soggiornato in questo hotel ad inizio Luglio 2023, salgo per entrare in camera, la porta non si apre utilizzando la chiave magnetica. Torno in reception e ricevo 2 chiavi una meccanica per la porta e una magnetica per le luci. Entro in camera alle 19.00, le luci non funzionano, segnalo l'inconveniente alla reception ed esco per cena. Al mio rientro le luci non vanno, richiamo alla reception e c'è un addetto che stenta nel parlare italiano, sale in camera per controlli senza risolvere, riesce solo a dirmi non ci sono altre camere, buona notte! In sintesi totale inefficienza nella gestione di un problema tecnico, nessuna attenzione verso il cliente (potevano quantomeno portarmi un lume o qualcosa di simile che aggirasse il problema), per stare in camera ho dovuto usare la luce del cellulare, DA DIMENTICARE!!

We were placed in this hotel by our airline after a flight was cancelled. First impressions looked fine and Mike on reception very welcoming and helpful. Room was quite pleasant but air conditioning not very good and the carpet had several stains on it. Dinner was a curious affair. We were given a ticket as the cost would be met by the airline but told we would need to eat at 9.30pm (not sure this was correct or not) and had no explanation of what was provided or not. We were given a standard starter and then asked for our choice of 2 pasta dishes. We still have no idea if a desert was provided or not. We didn't get asked if we wanted anything to drink other than water and whilst I appreciate wine wouldn't be included in what the airline would provide, it would have been nice to have been given an option to purchase some. I appreciate that it may not be in control of the hotel but I would have preferred an allowed value and then been able to use that as I wished and pay any difference. We hadn't been able to get confirmation from the airline that transport was arranged in the morning so asked for a taxi to be ordered the following morning at 5am in order to get a flight at 7.45am and ensure we had enough time to get to the airport some 20-25 minutes away and were told that one had been booked. This is where things went wrong. No taxi at 5am and some people that we had booked it with had been waiting since 4.45am - we arrived at 4.55. At around 5.20 we asked the receptionist if he could check and he said it was on its way - a few minutes. At 5.45 ( 2 hours before our flight and starting to feel increasingly anxious) we asked if he could chase up. At this point he seemed to have little interest and started waving his arms around saying nothing to do with him, he only rented rooms and there was ”no manager” to speak to. Sorry but it was to do with him as the hotel had agreed to arrange a taxi. He then said he could get one from somewhere else - no idea why he didn't do that and I said I didn't care where he got it as long as we got one straight away as we were now in danger of missing our flight - he knew we had already had a cancellation the previous day and it is disappointing that there was no understanding or sense of responsibility. We finally got a taxi at around 6am and luckily made our flight but no thanks to this individual.

ホテルの駐車場は便利です。最も重要なのは、ホテルはキルトです。イタリア人が毛布を好むのが嫌いです。キルトホテルはめったにありません!

美しい建物、非常に個人的で、おいしい料理、快適な客室、非常に美しく広いプール、ホテルから簡単にボローニャの中心部に到達することができます手段と車。 私たちが到着するとすぐに、彼らは私たちに無料の部屋のアップグレードを提供し、予約よりも良い部屋を提供します。

このホテルの部屋のデザインは特に奇妙です。まず、236号室に入るとすぐにトイレの隣にドアがあるのに気づき、施錠できませんでした。私はウェイターに部屋は何のためにあるのか尋ねました。ウェイターは何も言わなかった、彼はそれがロックされていると言ったので、心配しないでください。これは変ですか？部屋に別のドアがあるのはなぜですか？それから、フロア全体の間取りを見に行きました。 236に加えて、222、237、238などのいくつかの部屋でも同様の状況がありました。部屋の外の壁や廊下は油絵や鏡で飾られていますが、これも非常に奇妙です。すべての大きな鏡や大きな油絵は、それが開くことができるように感じます。フレームの片側にドアのようなヒンジがあります。たとえば、廊下236と222の壁の外側には、大きな鏡や油絵があります。

ホテルはボローニャの主要道路にあり、大聖堂の向かいにあります。チェックイン当日は、道に近く、道を歩いて感じることができる壮大な宗教祭が行われます。部屋は広く、特にバスルームは広く、室内で踊れると言っても過言ではありません。トイレとシャワーの近くに緊急警報ロープがあります。私は未知のものを2回引っ張った。私はすぐに警備員に電話しなければならず、援助は必要ありません。それは非常に専門的で安全です。バスルームアクセサリーは有名なイタリアのブランドで、品質はとても良く、特にそれが好きなように、使い果たされていない後に中国に持ち帰られます。朝食ルームは少し混雑していて、料理は平均的でしたが、お粥料理もありました。その後、滞在中に友好関係や協力式を行う日本の僧侶や地元の宗教団体がいることを知りました。ホテルから歩いて行くのはとても面白かったです。レストランのウェイターからも、中華料理や中華料理について聞かれました。両者の間の英語のコミュニケーションは中華料理の本質を伝えることができませんでしたが、彼らはボディーランゲージと想像力の助けを借りて明確にコミュニケーションしました。朝食は本当に良かった。文化交流の場であるレストランのウェイターもとてもフレンドリーです。一般的に、イタリアで最高のホテルではありませんが、体験するのに最適な場所でもあります。

ホテルは立地がよく、駐車場も充実しています。スタッフはとても親切で親切です。部屋は快適でしたが、バスルームには不満が残りました。シャワーは浴槽を改造したもので、若い人には大丈夫かもしれませんが、年配の人には間違いなく難しいでしょう。トイレには錆びの兆候が見られました。見た目には良くありません。朝食は素晴らしく、種類豊富でした。合計価格は少し下方修正される必要があります。