We stayed at this hotel for 5 days with my family and had a wonderful experience. The rooms were spotless and very clean throughout our entire stay — housekeeping clearly takes pride in their work.
What really stood out was the customer service. The staff added us on WeChat so we could reach them instantly anytime we needed help, whether it was a question about the room, recommendations nearby, or just general assistance. That kind of quick, personal support made us feel well taken care of the whole trip.
Overall, a clean, comfortable, and family-friendly hotel with staff who genuinely go the extra mile. We'd happily stay here again!
The staff was helpful and nice, always happy to help with small requests. The communication was easy via Wechat. The breakfast buffet is a bit small and limited. The location was convenient, the beach in front of the hotel is nice. There are cafes and family-friendly attractions nearby like the Ocean Park, and the hotel felt safe and welcoming for kids. The room was clean. The overview from the balcony towards the bay is great. The hotel restaurant for dinner was very good.