The staff was helpful and nice, always happy to help with small requests. The communication was easy via Wechat. The breakfast buffet is a bit small and limited. The location was convenient, the beach in front of the hotel is nice. There are cafes and family-friendly attractions nearby like the Ocean Park, and the hotel felt safe and welcoming for kids. The room was clean. The overview from the balcony towards the bay is great. The hotel restaurant for dinner was very good.