Unfortunately, we did not even have the chance to use any services or facilities, because the receptionists do not know anything about the hotel's services, they talk back and forth and don't know what should be sold, but they are amazingly slow and clueless. 1 month ago, I wrote an email about what happened to us, but no one even answered.
自動翻訳
ゲスト
2024年7月23日
The hotel overall is ran down. Though the outdoor area is nice to explore and the swimming pool is clean, the overall service is suboptimal. Some of the room / apartment facilities were broken or not working properly. Some staff did not care as much as others in regards to professionalism or services provided. Close proximity to Budapest but only with your own vehicle. Some nice restaurants around!
自動翻訳
ゲスト
2022年10月13日
The resort is in a lush of green and good for exploring the surrounding. Though resort is cut off from the city, daily commuting is doable with or with own transport. The public transportation system of Budapest is superb and we use with ease except that had to do 20 mins walk to and fro d bus stop from resort daily….good night xercise
自動翻訳
ゲスト
2022年10月2日
Resort is lovely however reception and bar/restaurant staff are rude and unhelpful. I was on holiday with my family and having Hungarian heritage I found this very embarassing. Cleaning staff are lovely. Towels at pool side were not always available and we were left to walk back to our cabins in wet swim suits. Kitchens in the unit are tired and in need of a facelift.
自動翻訳
ゲスト
2022年9月28日
Nice cabins but little going on at night. Everything closes around 9. Nice area but quite a bit out of the way so would benefit from more info at site about what's around and also about public transport.
自動翻訳
ゲスト
2022年9月26日
It took 4 times going back to reception to get a working key. We got locked out of our room. The patio roof blew off and fell onto the patio. Luckily it didn't hit us. The safe wasn't working. The closet door was broken. The night receptionist was completely unhelpful and did not pass on the messages about the repairs to the day staff. He had a negative attitude as well. On the other hand, Dave, the daytime receptionist was great (which is why the rating is not worse)
自動翻訳
ゲスト
2022年8月27日
This is a good resort if you are going to Budapest. Clean, great food, nice people. The area is a good one just out of Budapest with good public transport links 10 mins away. The downside is the service level - Lacking any sort of motivation or effort to do their best. If you have a question expect the answer to be wait until the next person comes on to handball it. But still a very good ooption for Budapest
自動翻訳
ゲスト
2022年7月30日
nice location, close to Budapest, but in the hills so you can take nice walks in the surroundings. A car is usefull to take a trip to Budapest. Very small swimming pool. When we stayed there the outdoor swimming pool was closed. Nice hotel is you have a dog with you. Special arrangements for the dogs.