We had a wonderful five day getaway at this hotel. The hotel is beautiful with inspiring art work in the rooms and in the lobby. The room was nicely laid out, with great lighting and the bathroom was very spacious for a couple. The room had plenty of electrical outlets for many devices, and was kept clean with daily housekeeping.We used the gym, which had brand new equipment. We enjoyed the buffet breakfast, which had lots of food choices. Finally, I wanted to thank Jose, Dylan and the other people working the front desk. They were so helpful and friendly during our stay.
Our stay was the best! An excellent room with a beautiful view! Our meals were delicious and drinks as well. Our server KIMBERLY was outstanding in every way. She is attentive, sharp, positive and great tips on things to do. Five stars for her and going out of her way. Great vacation!!
I don't say this lightly, I would prefer not to go on vacation vs. staying here again. The person who checked us in was so kinda, and when we asked to have our room switched they were so quick to help out, but the hotel rooms and hallways were truly gross. We did not use the pool and missed the breakfast so I have no comment there. Prior to staying here, I didn't do much research. We are super familiar with the naples area and just needed a place to stay at for a night before our airbnb opened. I travel for work often and trust marriott and didn't think twice about booking a reliable Residence Inn. We got in pretty late, it must have been just before midnight. I point this out because I'm not sure if they were low on availability or something. The first room we were given had a unique scent of throw up upon opening the door. Like it was blatant. When my husband went into the bedroom, there were wet spots all over on the carpet and our gut just felt like the room was not properly cleaned. It really, really smelled. When we opened the crib for our son a bunch of cheerios fell out of the pack and play. It was that moment that I realized I had to be that person to ask for a different room. I really don't often do this but the smell of throw up was overwhelming and the floor was too wet to trust it. Honestly, it was really gross. I'm disappointed they'd even offer this room to someone. When we opened the door to the second room, the smell was overwhelmingly of ciggarettes. It's a nonsmoking hotel and room so clearly someone just broke the rules. They didn't have another crib so we just carried the cheerio crib to this room. We realized two of the garbages in the new room hadn't been emptied. At this point it was like 1AM and we just tried not to think about it and fell asleep. When we woke up we packed up our things and peaced out as quickly as we could. I share this experience because I always trust Marriott but this was BAD. We paid an insane amount of money for our one night (high season) and I left feeling violated. I know that probably sounds comical but I felt scammed. In summary, the check in guy was so kind. This isn't a knock on the workers. But the two rooms we experienced were flat out disgusting and not sanitary. I would not stay there ever again even if the entire stay was free.
SR 41の非常に良い場所にある素晴らしい新しいホテル。デラノールウィギンズ州立公園(ビーチ)まで8マイル、ローダーミルクビーチまで6マイル。近くのあらゆる種類の良いレストランとさまざまなスーパーマーケット。とても清潔で照明が良いです。朝の朝食は美味しく、ほぼ毎日ハッピーアワーです。客室は快適で清潔で十分です。スタッフはとてもフレンドリーで親切です。バーテンダーJCとサーバーXimenaは、ゲストの世話をする素晴らしいキャラクターの2人です。彼らのウェブサイトの写真は、それがどのように見えるかを正確に示しています。敷地内に十分な駐車場。価値のある価格は、この地域で最高です。それを強くお勧めし、戻ってくるのを楽しみにしています。
We've stayed at this property since it was first built and it was amazing back in the day. It's went downhill over the years. The hotel rooms are so-so and are definitely in need of some updating. The rooms are dark and dingy and some of the lighting in the rooms need to have bulbs replaced in the overhead vanity lights, etc. Updated and additional lighting throughout the rooms would be a plus! The wall paper was peeling in the bathrooms and the rooms were generally dark and dingy. The pillows are flat and horrible. The carpeting in the rooms had burn holes and dirty. The elevators are also dirty. The hotel has deodorizer machines plugged in all over the hallways to disperse an obnoxious deodorant spray to mask odors. The housekeeping staff talks very loudly in the hallways all day long. We never utilize housekeeping during our stays but asked for a few replacement towels and they seemed to be bothered by this. The breakfast buffet was always a disheveled mess and somewhat risky to say the least. The hard boiled eggs were in a communal dish as were the bread and pastry items and people were grabbing items with their hands. The toaster had metal tongs next to it to remove the toasted items, as the knobs were missing. I'm fairly sure that using metal tongs along with a toaster, isn't a great idea. We felt horrible for the one and only person working the breakfast area. This solo employee had to keep it organized and clean, as there were many guests that were absolute slobs that were hoarding massive amounts of food, and then throwing most of it in the overflowing trash cans. Perhaps it's difficult to keep up with a few of the low class guests that are messy, loud and disrespectful of the property. For the high price, it's really not worth staying here.
I stayed here March of this year with my wife and her family. Both of our rooms were very clean, breakfast was provided free every morning, and the staff service was excellent as well. We will be staying here again when we return to naples next year.
AAndreA solid suite hotel near Naples. Could have stayed easily 1 night more.
The sofa bed we had to prepare ourselves, like usually in the US, although we informed the hotel upfront.
Breakfast we did not take, but it looked okayish.
The Fairways Inn is a very convenient place to stay. The property is older, but they have obviously worked really hard to upkeep it and has a certain amount of charm. The kicked back atmosphere is really nice, great pool area with plenty of towels and ample seating all through the property. The rooms are well kept, and very clean - although older. The staff is wonderful and very friendly and helpful! Breakfast is served in a very cool area, surrounded by gardens and outside and inside seating. Many people brought food back to their own seating area to enjoy. Great relaxed vibe is also obvious by the guests that stay there.
Everyone was very friendly and helpful. I especially want to note the breakfast staff named Marielle (sp). Not only was she smiling, cheerful and cleaning everything in site but she went around and told everyone that she was putting away breakfast and would you want to get anything more! She was amazing!
Room 324. First time staying in a hotel since the pandemic began & expected less. This was good. Carpet and walls clean, neat and comfortable. Elevator clean. Room was small, but fine for just two people. Beds were very soft and I prefer a firmer sleep, but OK. Bathroom clean but very small. There was an odd spot up high in the shower, on the wall. Someone should clean that. Desk did not have electrical outlets near, as that was under the TV. No bible in room. Breakfast was better than pre-pandemic! Scrambled eggs, sausage, pancakes,fruit, cinnamon buns, the works. Every staff member I met were friendly and helpful. Cracker Barrel right next door, easy stroll. We paid $201 so I am hoping that is somehow pandemic related, as that is pretty high for a small room. Overall, better than we expected and we always stay at Holiday Inn express.
My room smelled of mildew. The room was poorly cleaned. When asked for additional towels because it was a family of 4, with only two wash clothes in the room, I was met with attitude. There was no extra blanket on the room either.
Having traveled around Florida for a few weeks we chose to spend the last 3 days in Naples at this motel. Check in was smooth and efficient. Our room was clean and well maintained, Our tv didn’t work but when we reported it to reception it was swiftly replaced. My opinion is that the old fashioned bedspreads should be replaced with modern cleaner looking ones which would give the room a fresher look. Also the beds and pillows were past their best. We used the pool a few times and it was lovely but do agree that the loud music on the Saturday spoils the relaxed vibe. We did eat in both Harold’s place and the pizza restaurant and found them both to deliver excellent service, value for money and tasty food . Breakfast was really good with lovely ladies keeping it well stocked and even helping to make pancakes and waffles. All in all we really enjoyed our stay
I called to make a reservation, followed the front desk's instructions to the T, then showed up on the agreed upon date/time and there was no correspondence from the previous calls or voice mail I left so Raul gave my room away. I stayed there once before a month earlier and they did not honor the online price and charged my $30 more than the other residents. I hate to say this but the management is ******. Because the melatonin coloring is different than ALL of their guests (mostly illegals), they will overcharge and basically deny your reservation. DO NOT STAY in this rundown shanty of a hotel. Cockroaches, spiders and ants along with dirty sheets and their insistence of going into your room, invading the privacy of their guests seems to be the M.O. of these createns.