Oh, my disappointment with this hotel has been my worst nightmare in hotel experiences. Despite the boutique hotel persona portrayed in the pictures, it truly fails to deliver. The staff here lacks proper training in hospitality, and it's evident they don't understand its importance in the hotel business. They behave more like employees at a budget motel rather than a high-end establishment. I was initially impressed by the rooms showcased in the images, so we booked a standard room, which turned out to be a huge mistake. These rooms haven't been renovated and look outdated, reminiscent of the 1990s, completely mismatched with the hotel's aesthetic. I wrongly assumed that the standard room would be similar to the other classes. Regarding other services, the AC vent emits a foul odor, making the room musty. There's no natural ventilation, only a small window overlooking a blocked wall, depriving the room of fresh air and natural light unless the artificial lights are on. The hotel is situated near a railway station, and every passing train shakes the room with a deafening rumble, making sleep impossible. Furthermore, despite living in the age of 5G, the hotel's Wi-Fi was non-functional. To make matters worse, our mobile network provider, Airtel, had poor service in the room, leaving us disconnected from the modern world and feeling like we were stuck in the '90s.
自動翻訳