オーシャン・リッジのオーシャンフロント・パークホテル

このホテルを誰にでもお勧めします!最初から最後まで絶対に完璧!場所は完璧で、ビーチに行くことができ、町はタクシーや運転の必要のないドアのすぐそばにあります!

オーパームビーチリゾート＆スパは、ちょっとした休暇にぴったりです！私たちの部屋の眺めは素晴らしかったです！それは基本的に私たちが文字通り海に正しかったようでした！ここのサービスは素晴らしいです。誰もがとても親切で親切です！食べ物も良かったです！間違いなくここに戻ってくるのが待ちきれません！

私たちの家が改装中だったので、私たちは2週間以上ここに滞在しました。私たちのダブルクイーンベッドルームは最も快適でとても広々としていました。ベッドは、背中が悪く、柔らかいベッドで眠れないため、しっかりした量を提供します。バスルームは良いサイズでとても明るくなっていました。シャワーの圧力は素晴らしかった。私たちの部屋には、長期滞在に最適な収納スペースがたくさんありました。ホテルの場所は素晴らしいです - 無数のレストランから通りを挟んで、さらに多くの車で2分以内です。ホテルの敷地は清潔に保たれており、プールエリアは緑が多く、最も魅力的です。長期のお客様として、敷地内にランドリールームをご用意していただき、感謝いたしました。含まれていた朝食は素晴らしく、卵、ビスケット、グレイビー、ワッフルメーカー、朝食の肉、ヨーグルト、冷たいシリアル、ホットオートミール、ベーグル、パン、マフィン、新鮮な果物、コーヒー/紅茶/ホットココア、そしてさまざまなジュースが含まれていました。スタッフは朝食時間を通してアイテムを継続的に補充しました。滞在中、スタッフはホテルの共通のエリアをどのようにきれいに保っているかに気づきました。ハウスキーピング(特にリクエストがない限り4日ごとに1回)は素晴らしく、追加の石鹸、保湿剤、タオルなどのリクエストを手伝ってくれました。誰もがとてもフレンドリーで、私たちとチャットするのに時間がかかりました。私たちは滞在中、本当に家にいるように感じられました。

The customer service here is terrible and if you’re coming here and need to stay another day or so past your reserved dates forget about it! They’ll have your room already booked to someone else. Horrible! Jesse Espinoza was the MOD while I was here and the night before my checkout date I asked for an extension. He told me they were ALREADY sold out. Just so happens the next morning I go back down to the front desk and let them know I was having a bit of a hard time because my daughter had gotten sick and was throwing up and I told them again that I still needed the room so she could rest. Again they said they didn’t have the availability and that I was only able to do a late checkout for 12:30pm instead of 11:00am. So I asked why is that you guys book reservations on top of guests who have not checked out yet? I was told that peoples trips are planned in advance so once you check in someone else has already paid for their reservation on your room by the time you check into it. I kept asking why they allow that and Jesse got pretty frustrated with me and they suggested that they look into one of their sister properties for availability. I asked why it is that they would rather have me pack all of my things knowing I need still need the room and leave to go to another location and not the people that haven’t even checked in yet and Jesse told me because he has to “honor the guests reservation.” He also told me that by not allowing me to extend even though I asked the night prior that he’s not dishonoring anything with me because I didn’t reserve for a later time and that I would still be required to check out at the expected time. This is a major inconvenience especially considering my daughter got sick. If you come here either overbook your stay and check out early if you leave according to your plans or simply don’t come here unless your satisfied with terrible customer service and just about any requests that you have being denied. This place needs an entirely new staff and a full ***** of their policies. This place also needs to be inspected for health code violations because during my last stay the water in the bathtub was coming out yellow. No I’m not exaggerating. Again if you’ve made it this far hear me out, DONT COME HERE!

タウンプレイススイートはとても素晴らしいホテルです、ここのサービスは彼らが提供する朝食が素晴らしいです！施設はあなたの家をミニアパートのように呼ぶことができる素敵な居心地の良い場所です、そしてそれはボイントンビーチの大部分にあり、それは2マイルも離れていない多くのショッピングセンターの隣にあります！

Our family booked 4 rooms here for a funeral. We were not familiar with the area but could not have picked a better location. Behind the hotel there are numerous stores, restaurants and a bakery that you can walk to. Nearby is a supermarket and bowling alley. The room had ants in the bathroom sink. We did not see them after the first day. The room was spacious and overall clean. The breakfast area had many options but many were high carb choices such as bagels, donuts and cereals. There is a coffee, tea and hot chocolate station in the lobby. However, after a long day I went to make a cup tea and there was no water. I waited for 20 minutes at the front desk and had to go behind the counter to find a staff member. The lady on duty was on her cell phone and annoyed to be interrupted. I told her that there were 3 other customers waiting at the desk for service. She was RUDE and told me I had to wait until the next day for housekeeping to refill the water. All other staff members were courteous. If you are a light sleeper this may not be the place for you because you can hear all chatter in the hallways as early as 6 am.

I came here for a milestone birthday celebration. When I arrived, the valet person was on their phones and didn't care much to help. When I got to my room, everything was very cute, ”updated”, until I noticed that there were still screw holes not patched up, coffee make didn't work, refrigerator didn't work and was moldy. That wasn't even the worst part. I noticed garbage in the drawer and here it comes, there was like shaved hair on the shower walls. Not sure how housekeeping missed that, but it grossed me out. Went downstairs to show pictures but unfortunately no room were available to switch too. The ”manager” was supposed to get back to me but he/she never did. I had to repeatedly ask for help. When I finally did get help, I was replaced with another nonfunctioning coffee maker and the mold in the fridge was still there. The only thing I got offered was that I will not be charged a resort fee of like $50. I had 4 rooms booked and some of us just chalked it up to ”whatever”. The gym was no better. I was very excited to see brand new Peloton bikes but there were clip on only. When I asked for the shoes, they were still waiting for them to arrive. Not sure how that happens as it comes in a bundle. There were not mats to use, so you had to use towels for mats. It was definitely run down but there remodel is still needs work. Housekeeping and the manager gets in at 9am and ends like at 6 pm. Needless to say I will NOT coming back. There is a few redeeming qualities, such as it's ON THE BEACH and the food and service at the restaurant was amazing. If they want to make more money. they should invest in some covered cabana beds like their next door neighbor, the Four Seasons. Usually I don't write reviews, good or bad but to me this was really bad as the Manager did not reach out to me at all and a credit for resort fees is a joke.

1.5週に滞在していました。バレーパーキング料金を除いて、すべてで良い経験。しかし、デルレイビーチには無料の駐車スペースがたくさんあります(一晩でも)。