pictures really do not show property. offered lake view room, didn't mention it was 2nd floor, had person with bad back to walk stairs. Got to room no heat, had to wait for desk person to call manager in (almost 1 hour from check in) to show how to use and we had to adjust hourly. room was extra small 12 X 12. 2 very thin pillows on bed, needless to say we left at 3:30 am to drive 6 hours to home.
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