VViviwalalaVery good price valued accommodation with well standard of cleanliness and comfort, and spacious parking. High recommendation for travel around Alor Setar which convenient to reach good city central and foods.
PPengukir SenjaAn unforgettable 4 days and 3 nights holiday in my beloved hometown, Alor Setar. Staying at G Residence Suites was an excellent experience — comfortable, relaxing, and perfectly located. What made the trip even more special was the wide variety of food available, all delicious and surprisingly affordable. Most of all, I truly missed the authentic taste of home, especially Gulai Ikan Temenung — rich in flavour, comforting, and simply very sedap. Nothing compares to the food from home, and this trip reminded me how much I cherish my hometown.😍😍😍😍
EElwin YapA front desk staff member should be able to understand the customer’s needs and follow clear instructions. On that day, I had three bookings. I specifically informed the staff to prioritize my first VIP guest, who is elderly and required immediate access to the room. However, the staff chose to process all the bookings slowly one by one instead of following the instruction given. As a result, my elderly guest had to wait unnecessarily for a long time.
In addition, when I entered my own room, I found that the toilet was not properly cleaned and there was hair inside. This was quite disappointing and does not reflect the expected standard of cleanliness.
I hope the management can look into this matter and improve the service and housekeeping standards.