なんて素敵な小さなホテルでしょう!私はすべてのスタッフの賞賛を十分に歌うことができません!旅行の前に、私は質問を送り、アドバイスを求めていました。すべてが電子メールで、すぐに返信を受け取りました。私がそこにいたとき、スタッフは再びとても親切で、親切で、好奇心があり、本当にあまり多くはありませんでした。私が持っていた部屋はシングルルームで、ベッドは快適なダブルでしたが、部屋は小さく、バスルームは角に700 x 700のシャワーで十分でした(私にとっては絞り込みですが、他の人は見つけるでしょう)窓は2方向に開いていて、完全に機能する素晴らしいエアコンユニットがありました。最寄りの地下鉄線から5分の壁、町の中心部まで徒歩約15分、川まで徒歩30分です。町からホテルに戻るのは丘の上にあることに注意してください!私はお勧めし、再びここに滞在します!
The treatment I received at this hostel was despicable, unreasonable and hostile. My flight was delayed for 5 hours and whilst in airport I received a very encouraging email from 'so cool' explaining reception closes at 9pm and if I haven't checked in by then I would have to wait to the morning. Having found somewhere else to stay for that night, I turned up at this hostel the next morning, the rigid lady at reception simply wasn't interested or concerned in the least of my predicament and informed me I was a ”no show” and my room was gone for the whole 3 nights I'd booked. I asked for a partial refund for the further 2 nights as I was now having to find somewhere else to stay and would have to pay top price, she was not interested to know this and told me there would be no refund and no room. Whilst I understand policies are policies I think a bit of allowance for unforeseen circumstances wouldn't go amiss. I had no control of my flight being delayed and had I not received the welcome text reminding me of reception opening hours I would have thought twice about contacting them, their communication was confusing and had mixed messages. More unforgivably is the attitude of the manager even when she knew I had nowhere to go and would need the partial refund to secure alternative accomodation, she was not losing any money and had sold my bed twice. I have used *********** for years to book hostels and I have never received such harsh heartless treatment. Whilst I get business is business, there's more to life than a computer database and rigid rules that don't allow for unforeseen circumstances. The rigid lady tried to tell me it was *********** who cancelled me but this was just a lie,. Thankfully the 'hostel Rosalina' saved my bacon and were a fantastic contrast to ”so cool's awful treatment. The receptionist was wonderful and helpful and her friendliness reassured me Porto was not full of heartless money grabbing robots. Avoid this hostel if you're not going to be there for 9pm or you have any chance of a flight delay. .
With a stay at Oca Bom Sucesso Hotel in Porto (Boavista), you'll be within a 5-minute drive of Porto Historic Center and Casa da Musica. This hotel is 1.9 mi (3.1 km) from Ribeira Square and 1.3 mi (2.1 km) from Livraria Lello.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 40 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
2024.06.16
Sehr gutes Hotel, freundliches Personal, Rezeption 24h besetzt. Das Frühstücksbüffet ist gut, Auswahl an Speisen ist nicht groß, aber sehr lecker. Man hat auch die Möglichkeit zu Mittag günstig zu essen. Unser Zimmer war auf der Straßenseite, daher etwas laut.
Tres días en Septiembre 2022. Lo único que le salva es la cercanía a los lugares emblemáticos de Oporto. No es mala opción si se busca lo económico; pero ésta sale muy cara. Un bufete en el desayuno escaso, aguado.....Un café decepcionante. Al preguntar sobre otros productos como son huevos revueltos, bacon, salchichas.....me contestaron que estos están fuera de carta. La terraza que forma parte del espacio de la habitación, lleva mucho tiempo sin limpiarse. Del cuarto de baño ni comento. ”...........................................................................................................” Concuerda más con hotel de una ”*”
ゲゲストLast year I had the most wonderful stay at Menina Colina, and was excited to return. Unfortunately I now wish I had reserved elsewhere, as it has been nothing but a disappointment.
Prices are so much higher than a year ago, but I thought I got what was a good deal on the garden room. Turns out it is greatly overpriced for what is offered, as it has none of the exquisite design or attention to detail that the interior rooms have. It also seems to be neglected in terms of maintenance. The coffee machine was leaking, and after reporting it, it was made out to be my fault as I was using it incorrectly. I had to physically show a member of staff the leaked water for them to agree to replace it. I was really annoyed that they felt that they needed to demonstrate to me how it works rather than just replacing it immediately.
The next disappointment was that the room was initially not serviced at all, and no explanation was given. When you are paying $165 for a mediocre room (not even including breakfast), one would at the very least expect the bins to be emptied.
The bathroom also had a terrible smell that permeated the room, and mosquitoes were a problem too.
Management did offer me lunch or attendance of their fado show, but none of these arrangements fitted into my busy programme. I thought a small financial compensation would have made more sense. That did not happen, and nothing further was mentioned or discussed on check-out.
The final issue was the online check-out which they require. When I tried to complete it, my bill was for my entire stay, although 3 of the 4 nights had already been paid months in advance. So my conclusion is unfortunately that Menina Colina’s standards have dropped significantly, and that it is overpriced for the lack of attention to detail that is evident in several areas.
VVoyager22474143875Recently stayed here as part of my husbands 70th birthday, hotel kindly upgraded us to a deluxe room and there was a small cake waiting for us which was a lovely touch. The room was really lovely, only downside is that they only give you 1 free bottle of water per visit and only few pods for coffee machine which given it was a deluxe room a bit poor. However, apart from this small glitch, everything else we could not fault at the hotel. Bed was very comfortable, reception staff were very helpful in advising us on on areas to visit. Lovely continental breakfast and cooked one but not to order so on hot plates instead, local restaurants nearby which I would recomend are Solar Moinho de Vento & Meia Nau, which are both 5 mins walk away.
ゲゲストゲイを含むすべての近く、穏やかに到達する川岸、絶好のロケーション、素晴らしい歓迎、人、利用可能。朝食は美味しくて美味しくて美味しいです。同じ部屋にレストランサービスがあります。時には音楽が生きています。クリアだけが改善できますが、これはさらに許容範囲です。私たちは最後の階に家があります。暗示的な景色があります。Dom Luis IとGaia橋をしています。押さないで!