This was my second visit to this hotel. Hotel staff were not intimated by mm t team about my booking, hence rooms were not ready. I had booked in club class category whereas hotel staff were keen to give me a lower category room. My experience during my first visit was good, this was the reason to book my stay in the same hotel also in same category. Later after discussion i was given the club class category room. It was almost a chaos situation for half an hour during check-in.
自動翻訳