We stayed at the hotel for 2 nights, a Friday and Saturday night. We loved the place and their friendly atmosphere. Our room was nice and modern, with a large bathroom. The staff was friendly. The dining area was pleasant with an outdoor courtyard and tables and chairs. The breakfast was healthy and delightful, coffee excellent, and there were gluten free and vegan options for those that needed it. The hotel is situated sideways on a narrow, cobbled street in a kind of courtyard. We drove and the parking is easy -- parking garage with car entrance on a bigger street parallel to the narrow one -- and an people entrance right at the hotel door -- and we got vouchers for 10 euro parking a day (rather than 14). And yes, as people have said, there is a nightclub in the same courtyard. It was not hot out so we left the window closed -- the soundproofing from the windows was excellent and really didn't hear anything that kept us awake. And yes, the staff does leave at 8 -- we used our room key to get in and to use the elevator at night.
旅先の様々な魅力を発見したいお客様に、Elaya Hotel Regensburg City Centerは最適です。Elaya Hotel Regensburg City Centerは、レーゲンスブルクの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設は雷根斯堡火车站から500mです。付近のエリアは、Donaumarktや聖エメラム修道院、das Stadtwerk.Hallenbadなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。
2023.08.16
Hotel is named now: elaya hotel regensburg city center ehemals Arthotel ANA Aurel Super hotel. Wij zochten met spoed een tussenstop rond 22.00 en toen hadden ze nog 1 kamer die ze eigenlijk niet verkochten omdat die kamer geen werkende tv en WiFi hadden. Goed genoeg voor ons want we kwamen rond 02.00 aan. Kregen de kamer voor een goede prijs vergeleken met de normale prijs €80,- Kamer was heel mooi en schoon. Ruikt nieuw. Midden in het centrum met restaurantjes en bakkers eromheen. Personeel is vriendelijk en je kan gratis koffie meenemen voor onderweg. Erg schappelijk. Bedden slapen heerlijk. Douche geeft veel water af dus goede waterdruk! Fijne tussenstop. Bedankt!
My experience was awful. I was not expecting something glamorous or fancy since it's not a 5 star hotel but I was expecting that it would at least be clean. When I entered the room, it was full of flies and when I checked the bedsheets I've found a cleaning rag. To keep things short I was moved to another room which would be ”clean” and without any issues. Everything was fine until I entered the bathroom and checked the toilet seat. It was full of urine and poop stains. I've immediately went down again and they felt surprised but they said they did not have another room and that they would clean the toilet which they did but still I did not feel that anything was clean in this hotel! Avoid at any cost!
良い
15件の口コミ
4.0/5
1泊あたり
10,677円
より
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レーゲンスブルクのおすすめホテル
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過去2ヶ月間で最も予約数の多いホテルはこちら
No.1
4.1/5
45件の口コミ
ソラト インゼル-ホテル レーゲンスブルク
レーゲンスブルク | THOMAS SABOより0.33KM
"Good Location"
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No.2
4.0/5
15件の口コミ
アルトシュタットホテル アルヒ
レーゲンスブルク | THOMAS SABOより0.26KM
"Good Location"
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No.3
4.4/5
80件の口コミ
Elaya Hotel Regensburg City Center
レーゲンスブルク | THOMAS SABOより0.53KM
"Good Location"
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No.4
4.1/5
45件の口コミ
ACHAT プラザ ヘルツォーク アム ドム レーゲンスブルク
レーゲンスブルク | THOMAS SABOより0.26KM
"Good Location"
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No.5
4.4/5
9件の口コミ
ホテル ロシ
レーゲンスブルク | THOMAS SABOより0.53KM
"Good Location"
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No.6
4.5/5
5件の口コミ
ホテル ローテ 19
レーゲンスブルク | THOMAS SABOより0.45KM
"Good Location"
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No.7
3.7/5
52件の口コミ
ユーロスターズ パーク ホテル マクシミリアン
レーゲンスブルク | THOMAS SABOより0.62KM
"Good Location"
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No.8
3.9/5
1件の口コミ
ホテル ルクス
レーゲンスブルク | THOMAS SABOより0.64KM
"Good Location"
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No.9
4.3/5
53件の口コミ
ノボテル レーゲンスブルク ゼントラム
レーゲンスブルク | THOMAS SABOより1.21KM
"Good Location"
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No.10
4.1/5
1件の口コミ
アルヌフスプラッツ アパーツ
レーゲンスブルク | THOMAS SABOより0.54KM
"Good Location"
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4.6/5
素晴らしい
The hotel was excellent in most ways. The rooms were great, bed was really comfortable and the food was very good. My real issue was that if we accepted the bottled water offered upon check in that we return the bottle to reception. It was almost an order. If you forgot whilst checking out they sort of insisted that we went back up and brought it down. I was in a party of 12 and every other person was instructed to return the bottle when they did not bring it down to check out. What are house keeping for? This annoyed some of our travelling party to the extent that all they talked about for half an hour after we left was returning water bottles. It was somewhat of a fly in the ointment
Nice hotel near the center of Regensburg, the location is in a quiet neighbourhood, but in walking distance to the center. The hotel is pretty new, and the rooms are nice. The staff is friendly and professional. We had some issues, but they were resolved and for the customer service is great.
ゲゲストWe visited the hotel for one night.The place is very quiet.We found a free park place near the hotel, but for 15e you can park unter the hotel. Room was very clean and bed was so comfortable 👌 you dont want to stand up anymore. Restaurant -Breakfast very clean and various food. In the future is nice to have one fridge in the room.
ゲゲストWell equipped hotel, 15 minutes walk from Regensburg old town. Stylish interior, clean bathroom, good variety for breakfast. Very nice idea: if we don’t need housekeeping, the hotel offers a drink since we are taking care of our environment. Only one negative experience is the parking: the hotel has a garage but actually impossible to find free lots. We had to park at the streets nearby which is a challenge.
Well I’m gonna write this review before the morning to see how breakfast is because as of now the overall experience with had with the front desk receptionist wasn’t the most pleasant. Check in went pretty smooth, when I booked it said we would get 2 free drinks due to being a silver member, well she gave us 3 since it was 3 of us, one being a child. We requested 2 key cards for both adults and once we got to the room neither keys worked. We checked the bathroom once we got in the room and only had 2 towels, floor towel and medium towel. We pulled out the sofa bed since it was 3 of us and wanted to have comfort. Well one of us went down and requested extra towels since we were short and some bedding for the sofa couch. The receptionist Marianne Holzer stated that because it was only 3 of us we did not need extra towels and that the room we booked was only for 2 which on the site showed it was for 3 people with a pull out sofa. Marianne Holzer started off okay but it ended up that she was not so friendly at all. She knew when we checked in it was 3 people and when explained that we didn’t have towels it was an issue. Last hotel we stayed at was very accommodating with towels since we did have an 8 year old with us who uses his own towel. Just confused what the issue was.
ゲゲストWe travel with the whole family very often. I have a silver status in Accor Hotels, Ibis Card and my wife is a member of the Accor hotel chain. I have been working in the tourism industry for several years. Before going to this hotel, we stayed for a few days at the Ibis Styles hotels in Milan, Italy, at the Ibis in Lugano, Switzerland and also a month earlier at the Ibis in Nuremberg, Germany. Unfortunately, we are faced with a terrible situation in this hotel, the solution of which is only! the dismissal of this employee, who allowed himself, one can say, fraud actions! Situation; I reserved a hotel through the Accor Hotels application and left my card details. We arrived at the hotel with the whole family and paid! for the room immediately at the reception. After the payment, I asked for an invoice for this payment as it was a business trip. To this, this employee asked me for my debit card, took it in his hands and began to rewrite my personal data somewhere! I was in shock! I asked what are you doing? To which he replied to me that ”I should write down your card details to make you an invoice”. Why, I asked? Do you already have the data of my another one debit card in the Accor Hotels application and why can't you take the card data from there? Why do you need my second debit card details for an invoice at all? This is the first time I have encountered such a situation that someone takes client debit card into their own hands and rewrites personal data from it! I demanded him to return my debit card and this employee refused to do it! He refused to return my personal card! You understand! He refused to return my personal card and threatened that he would cancel my room reservation and payment for the room if I did not give him my personal payment card details! He started saying that you don't understand how the system works in Germany and you, that is, we are wrong! When we were at the Ibis Styles Milan and Ibis Lugano Swiss for three days ago and no one took my payment card in their hands and did not try to rewrite personal data from it! I have invoices for each month from the Accor Hotels chain and I know what the process of receiving them looks like! We were shocked! Have you ever faced such a situation! Horror and shock! After that, we started shouting and already addressing other hotel employees, this hotel employee threw us a payment card and quickly left! He just runaway! Another employee gave us a card to enter our paid room and told us verbatim - Go to your room! Get away from here! That is, he just sent us away from the reception desk to our room! We were shocked! Never before in our experience have we encountered such a thing! I work in tourism and could not imagine this situation! We wanted to call the police, but this employee just disappeared! I appeal to Accor Hotels to resolve this situation and dismiss this employee! As a silver member of the Accor hotel chain and the owner of the Ibis card, I demand that this employee be pu
ゲゲストMy experience was awful. I was not expecting something glamorous or fancy since it's not a 5 star hotel but I was expecting that it would at least be clean. When I entered the room, it was full of flies and when I checked the bedsheets I've found a cleaning rag. To keep things short I was moved to another room which would be ”clean” and without any issues. Everything was fine until I entered the bathroom and checked the toilet seat. It was full of urine and poop stains. I've immediately went down again and they felt surprised but they said they did not have another room and that they would clean the toilet which they did but still I did not feel that anything was clean in this hotel! Avoid at any cost!