ナットフィールド プライオリ ホテル アンド スパ

Perfect in every way. We booked this hotel for a small event using their private dining room and stayed overnight in one of the deluxe rooms.. It could not have been better. From the moment we arrived at the hotel we were treated with such courtesy and professionalism by all the staff at reception, in the hotel and the waiting staff. The hotel itself is an amazing gothic building in a beautiful setting, the room was really stunning, with every comfort you would need; beautiful furnishings and fittings, huge bed and sofas, enormous bathrooms with luxury toiletries. A fully stocked mini bar including a separate cocktail trolley with complementary cocktails and a generous supply of nibbles. Tea and coffee machine with lots of choices. The dinner in the evening was arranged perfectly by Peter who clearly took pride in his work and loved his job. Nothing was too much trouble and our guests thoroughly enjoyed the grand surroundings. After a wonderful nights sleep, the breakfast was just as impressive, with healthy options and home made extras, the avocado on toast with hotel-made chili oil was fabulous, but also, and especially, the wonderful waitress and waiting staff. We couldn't have asked for a better stay and will definitely return and possibly hold another event here.

Incredible location. Staff is very professional yet friendly. The rooms are all individual and very good sizes, even the smaller ones. Rooms are clean and fixtures are updated. The restaurant on site is incredible, the portions are just right and the breakfast is outstanding.

We came for dinner at The Cloisters Restaurant, amazing as always and the best service from Alek and in particular Alex who went out of his way to make us feel welcome from the moment we sat down until we left. We’re looking forward to staying again soon

We had a spa day and stayed the night. Positives: The building of the hotel is absolutely beautiful. The room was spacious and clean. A huge variety of tea and coffee in the room. On arrival, the reception team were friendly and called over to the spa to let us know our room was ready early. Staff in the spa were lovely. Made us feel welcome instantly. We were given robes and flip flops. Massage by Tanya was brilliant and I felt relaxed afterwards. Afternoon tea in the spa was pleasant. Breakfast was delicious- lots of choice and friendly atmosphere. The dining space is stunning and the positioning of the tables by the window was a nice touch. It was lovely to look at the view. Extensive wine list in the restaurant. Things that would make it 5* - Our room was absolutely freezing even with the air con on the highest heat setting. - Dinner in the Cloisters Restaurant was very hit and miss. I ordered a medium rare steak. It came out very well done (I couldn’t cut it) I politely had to send it back and the second one arrived. It tasted like charcoal and not much else and the chips were raw. By the time my meal had arrived back, my husband had finished and I had to eat by myself. I felt as though we were treated differently because we had a spa package- almost like we didn’t matter in comparison to other outside guests. We were given a set menu but the small print said ‘£45 each towards your meal’ once I asked for the a la cart menu (which we had seen online), we received a more attentive service. The dinner let the experience down. Overall an enjoyable day/night stay.

We had the most fabulous afternoon at Nutfield Priory. Abdul and his team couldn’t have made us more special. The cream tea was fabulous, the library nice and warm and the Christmas decorations made the whole experience extra special. Thank you, Abdul, for making us feel so welcome.

This was our second stay as a family of four in a suite, and it was as wonderful as the first time. The staff are all amazingly warm and welcoming, and my children adore staying here. We swam twice and the pool is perfect for young children. The room was beautiful, and we had a lovely supper in the library playing board games. It felt like a wonderful relaxing break. Thank you to the attentive staff. We can’t wait to come back.