This hotel finds ways to debit customers and commit fraud. They hold funds of people that are not guest at their establishment. Corporate needs to be aware as well as the internal revenue service of Richardson Texas wherever that is...
Everything okay but the breakfast same thing for both days and no juice for breakfast and the reception guy was very rude he throw the pen at me and was yell this happens on Friday night doing check in time ..and the other thing no pool but besides that everything els okay I will book again if I ever go back to Dallas Tx
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Regina
宿泊: 2022年2月
一人旅
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2022年2月27日
I love this hotel always clean and room are nice bed is amazing would recommend will always return
The room was excellent done and clean but the corridor and the elevator were smelling **** or bad odor.. there was no change of towels for . The is room for
Improvement.. the hotel
Has great potential
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Michaela
宿泊: 2024年2月
その他
1.0/5
投稿: 2024年2月20日
Lady at desk was so rude. We asked for 3rd set of towels because there was 3 of us and she said they would have to charge for extra. Wallpaper was falling off walls and stapled on. Smelled like skunk throughout the hallway. In our room there was mold on the walls in the shower. The furniture was falling apart. There was stains of I don't know what on the side table. the lamps were all broken. Only side table lamps lit the room. Pillows were throw pillows. It was late so we decided to just bear it and sleep and leave early. Turned the bathroom light on and roaches came out. It was the worst stay ever. Complained to the lady at the desk and she just kept saying sorry but nothing she could do. The next morning the gentlemen was explaining they are under new ownership and he would have owner reach out.
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Noor
宿泊: 2024年2月
その他
1.0/5
投稿: 2024年2月11日
We booked for 2 nights , and it was horrible made us regret our stay and ruined our vacation , room is dirty with a lots of blood spots on sofa bed mattress... when i went to reception and talked to the guy there about my complain about the mattress.. he yelled at me and being rude saying i need you get your stuff and check out.. i asked talk to manager he replied i have no manager.. i told him im not going to check out until i talk to your manager.. so later i went to visit some of our friends with my family. And when i back to the hotel i couldn't enter my room and figured out that he changed my reservation for one night instead of two night which i already paid for . And had me to re pay for another night to unlock my room with my stuff inside it .
I don't recommend this hotel at all ..
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Colleen
宿泊: 2024年2月
その他
3.0/5
投稿: 2024年2月9日
No tv service and were unable to connect and didn’t bother to follow up with me until after I called them back. Then after I’ve been there an hour and a half they offered to move me. We declined the safety latch on the door was broken for a woman traveling alone. This didn’t feel good. I was not impressed.
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Michael
宿泊: 2024年2月
その他
3.0/5
投稿: 2024年2月9日
I use a cane to get around with. When I got checked -in and got to my assigned room, the room was already occupied by someone else.. I then had to walk all the way back to the desk to let the person know that someone was already in the room, and to get another one. (I should add with my cane). I can't stand for long times and there was nowhere for me to sit and rest. SO I got another key, went to the next room to find that the key would not work .So I had to go back to get the key programed to open the door.
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DARRIN
宿泊: 2024年2月
家族旅行
2.0/5
投稿: 2024年2月3日
Roaches. We stayed 2 nights. We should have left when we saw roaches, but we paid thru ******* and they told us no refunds. They said they sprayed the bathroom after our first night, but I don't think so. The bugs were still there. The clerk at checkout promised the owner would call and make things right. It's been 4 days and no call yet.
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Christopher
宿泊: 2024年1月
出張・ビジネス
2.0/5
投稿: 2024年1月25日
This was a great hotel years ago and seems to be managed by a new owner. It is now starting to be run down and needs serious updating. The breakfast was really limited and they literally had two plastic bags of cereal that were torn open on the counter. The second floor smelled like pot. The walls of the hallway are all scratched up. The lamps in my room were all rusted. The king sized bed had only 2 pillows. There were liquid stains on my bed's headboard. The mirror in the bathroom had peeling paint. One of my coworkers had bugs in his room and the managers didn't respond until asked a second time. This place is not serviced or cleaned well. It's a bit disappointing as I have stayed here several times in years past and it was always good. Now the place is rundown. Wyndham Wingate, this property is bringing you down.
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Joe
宿泊: 2024年2月
家族旅行
3.0/5
投稿: 2024年2月29日
Bathrooms needed updating. Mirror was falling apart, exposed wood, insects in bathtub
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Tabi
宿泊: 2024年1月
その他
3.0/5
投稿: 2024年1月17日
The bathroom needed a major upgrade. Part of mirror was broken off revealing a ***** of bug catching tape. The bathtub leaked. There were signs at the front desk about a $50 deposit and putting ur towels in a bag. Not a classy place.