セント・オーガスティン Saint Francis Barracks周辺のおすすめホテル・宿

セントオーガスティンの魅力的な街は、ここでの滞在によってさらに魅力的になりました。たくさんのお店、食事、娯楽が徒歩圏内にあります。ホテルはあなたが支払うものと同じくらい良いです。

If I could give this hotel 0 stars I would. The recent reviews about the “ updated “ hotel and staff are all true. I did an advanced purchase ( big mistake ) I did digital check again which I always do at any Hilton I stay at and I am always asked for ID at check in just to veirfy and I’m on my way. I DO understand a pre auth charge for parking , any hotel charges etc is put on your card at check in. However, the front desk associate named Sussane put a $150 charge plus a $602 pre auth charge on my card . The $602 was for the advanced purchased I already paid before my stay that did NOT need to be on my card on top of $150. So $750 total pre auth for a $600 pre paid stay? She blamed it on me and said I used digital check in. I ended up checking into room 413 which was disgusting. The tile was cracked . The blinds were broken. There was hair on the floor in the bathroom from the previous stay. I was in the car with my kids for 6 hours and they had the eat so I left the hotel and we decided we didn’t wanna stay there . They settled for a refund for 2 nights ( which I am still waiting for ). I’m told by Michael , the manager 5-7 business days. I’m told by Susanne at the front desk 7-10 business days. When you contact Hilton customer care they contact the hotel for you. I was the told refund was processed on Monday 3/25 then I’m told it’s processed on 3/27 the day I am calling to follow up. They did not want to refund for me for the full stay because I was at the hotel for “ longer then 20 minutes” and Sussane stated they were “ taking pictures of my car” to time how long I was at the hotel. This then goes back to my statement as I did not feel safe here . No where on Hilton does it state that I have a 20 minutes limit . If someone actually cared to look into this further I actually contacted Hilton directly a few days before my stay to try and cancel and get a refund as I was directed too as I read reviews online about this hotel. Upon check out ( and I never slept here ) when the manager Michael was looking at the charges he did say I see what you’re talking about and he reversed the $602 back to me as IT WAS NOT supposed to be there and explained the $150 was only to be on there. Again all okay. ( I have screen shots to prove all this as well) but to be blamed by Sussane the front desk Employee for $602 pre auth charge for using digital check in that Hilton offers is absured, and unprofesional. At times when I called Sussane was very rude . She actually yelled at me about the pre auth charges when she told me I did my self . It’s like she yelled to get a reaction out of me ( which she did) just so she can hang up. Please, look else where for a hotel stay in the historic district. This hotel looks nothing like the pictures and is if need of a serious upgrade. This hotel would probably succeed if they actually took care of it better and address their front desk staff.

まず、今日は家に帰るのが悲しいと言ってスターに行きます。ホテルのおもてなしとサービスは素晴らしかったです。スタッフはとても素敵で効率的で、経営陣から朝食の男まで、いつも笑顔で見ていました。チーム全体が素晴らしかった。ホテルの場所は完璧で、旧市街まで歩いて行くことができ、夜は安全です。部屋は清潔で、新しいタオルと石鹸で毎日のハウスキーピングサービスでした。セントオーガスティンに戻るたびに、このホテルを100%お勧めします。私の家Hotel las Villas 1565を作るでしょう。🫶🏻🫶🏻🫶🏻🫶🏻🫶🏻

道路の脇にあり、とても簡単に見つけることができます。ダウンタウンのアトラクションまで車で15分。無料駐車場は典型的なエクスプレスホテルです。部屋はかなり広く、どちらもキングサイズのベッドです。朝食もアメリカンスタイル、カスタードフルーツ、ワッフル、パンの典型であり、問題ありません。

Wonderful trip for relaxing. Room was better than most, quite large and comfortable. Breakfast daily was above average with great flavor. Roof top bar was an excellent place for cold beverage . The service retrieving your vehicle was very quick. All the employees seemed to like their job and they were friendly and helpful. We will certainly return in the future.

Unfortunately at the time when we were staying, there was construction at the beach. Access to the beach was closed. We have to walk all the way around for about 10 min to get to the beach. The location is great. Happy hour is a bonus. Live music in the evening.

Spacious room but was told upon check in that beach access was closed due to recent hurricane damage. I needed that information prior to booking the hotel as we had an elderly person in our group and it caused us having to drive to nearby beach access. Also this is a hotel that allows dogs which did not bother us during our stay but could be an issue for some. This was the first time at a Hilton that the mattress was not comfortable.

サービスは大丈夫でした。フロントからワインオープナーを依頼しました。ビストロから1つをもらうように言われました。ビストロに行き、4階の部屋に戻ってワインのボトルを持ってきて、開けるように言われました。滞在中に使用するワインオープナーを私に与えることができませんでした。盗まれたワインオープナーのための大きな市場だと思います。そのシャワーヘッド以外はカビで覆われています。他の問題はありません。間違いなく次のレベルに移動する意欲のない3つ星ホテル。