旅先の様々な魅力を発見したいお客様に、ヒストリック ブルックデール ロッジ、サンタクルスマウンテンズは最適です。ヒストリック ブルックデール ロッジ、サンタクルスマウンテンズは、ビジネスでもレジャーでも、ブルックデールでの快適な滞在をご提供いたします。当施設の位置はワトソンビル空港から約43km、サンタクララ駅から45kmです。Boulder Creek Community ChurchやSan Lorenzo Valley Museum, Grace Episcopal Gallery、Ben Lomond Quaker Centerなど、周辺で多くの観光名所をお楽しみいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ブルックデールの当施設には、駐車場が併設されています。
旅先の様々な魅力を発見したいお客様に、Four Points by Sheraton Santa Cruz Scotts Valleyは最適です。Four Points by Sheraton Santa Cruz Scotts Valleyは、ビジネスでもレジャーでも、スコッツ・バレーでの快適な滞在をご提供いたします。当施設はワトソンビル空港から35km、サンタクララ駅から41kmです。付近には、マクダーザ・パークやスコッツ・バレー・レクリエーション、Santa Cruz Ranch Campgroundなど、スコッツ・バレーの多くの観光名所があります。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。お車をご利用のお客様は、スコッツ・バレーの当施設提供の駐車場をご利用いただけます。
WWander313362626922023.07.18
HR Training Needed The hotel is aesthetically pleasing, clean and has a great location (close enough to attractions, but far enough for some serenity). Common spaces and room are tasteful. Price point is agreeable. The check in staff was kind, helpful and accommodated our early check in as well offered local suggestions. I travel often on business and pleasure and have always enjoyed my stay at Sheratons around the world. We've had family banquets and have come to appreciate a high level of service at a Sheraton property. The Scotts Valley location fell far short because of one unprofessional, dismissive and rude staff member. All was well until it came to how the night staff handled noisy neighbors. It was 11pm on a Sat night. I heard a lot of chatter and boisterous laughs. It got LOUDER and woke up my kids. I called the front desk thinking it might be upstairs or next door. 10 min later a loud speaker comes on and the music is clearly audible and the bass vibates our shared wall. I hear several groups passing our 2 rooms in the hall and knocking on the door which opens and slams shut several times with ”Where's the party?” Lots of noise, yelling and expletives. Again I call and this time I say it's next door. Hotel staff warns them they are being too loud. At 11:40 the party gets LOUDER still. I decide to go downstairs myself to voice my concern and discuss any resolutions. The man on duty says you just called and I just talked to them 2 min ago. It was well longer than that. He was very curt and dismissive. When I expressed myself, he asked tersely and under his breath,” Do you want me to call them again? You know I can't make them do anything.” I asked for a transfer and asked who I may contact to address the current issue and compensation. He shrugs, ”We're booked.” I said ”Don't' you have an occupancy limit and do you enforce quiet hours?” He looked very bothered and irritable. He gave me his general manager's card and said he would be available Monday. He hardly let me get any words out. He exasperatedly said ” We're not getting anywhere going back and forth. You just want someone to yell at so I'm gonna get em for you.” He walks off towards the stairs. I feel afraid knowing there are a lot of people in the room next to mine and my children, likely intoxicated. I called the police department. By this time it was midnight. When he realized what I was doing he started jeering at me and interjecting. Calling me ridiculous. Saying how would I feel if he called my boss. I represent my place of work well as a professional and would have no issue with them seeing this review- so I said go ahead and he rolled his eyes. Then he yelled ”So you're going to call them for me doing my job? Oh, and YOU'RE GONNA GET THE BOOT!” Wow. I never raised my voice and he was being not only unhelpful but disrespectful to me. While I was waiting for the police, he came down the stairs and nastily and tauntingly said the party's broken up now you can get
Check in was easy and they had everything ready once we arrived around 5pm. The hotel general areas and room were very clean. There is a free breakfast but we decided to go to McDonalds and Ferrell's Donuts, which are both just a minute walk away. Parking was $10/day. The parking garage is under the hotel but not secured with a gate in case that's a concern for you.
With a stay at Seaside Inn & Suites in Santa Cruz (Westside Santa Cruz), you'll be within a 5-minute drive of Santa Cruz Beach Boardwalk and Monterey Bay. This hotel is 3.6 mi (5.9 km) from Mystery Spot and 5.7 mi (9.2 km) from Capitola Beach.
Make use of convenient amenities, which include a picnic area and a vending machine.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Make yourself at home in one of the 55 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
NNicole2024.10.11
Great location. Right next to Santa Cruz downtown. The front desk staff was very nice. Free coffee from 6:30am- 11am. Very clean room. Great deal!
I’m a Platinum Elite member at IHG. I have stayed at many Holiday Inn Express hotels over the years and have accumulated a large number of rewards points that I can use for stays at hotels in the IHG network. I have stayed at the Watsonville Holiday Inn Express two times before this stay. For this stay, I used my Chase rewards free night that I receive annually for using their MasterCard. I made my reservation for this stay online at 9:00 AM the morning of my stay. I booked a standard room and requested to be on a high floor and away from the elevator. When I arrived at the hotel a little after 3:00 PM, I was told they didn’t have a reservation in my name. They then checked the computer and found that the reservation was there, they just hadn’t processed it yet. They then told me my room was not available for early check-in. I had thought that check-in would be 3:00 PM like almost all the HIE hotels I have stayed at. I was informed that check-in at the Watsonville HIE was 4:00 PM and that my room would be ready by 4:00 PM. When I returned to the hotel a little after 4:00 PM there was a line of people waiting to check in. There were two government employees ahead of me in line. They got their rooms on the 3rd floor. When I was welcomed and assigned my room, I was given Room 111. Room 111 is on the ground floor, right next to the elevator. It is also sandwiched between the gym and the breakfast room and not far from the front desk. It must be the worst possible room, location-wise, in the entire hotel. All this and I had requested a high floor and away from the elevator. So, I entered the room and immediately noticed there were chips in the bathtub. I tried to open the window to get some fresh air, but the window wouldn’t budge. I could hear the person in the room above walking around. I heard people talking as they were waiting for the elevator. Later, I could hear someone in the gym working out and dropping heavy dumbbells on the floor. I could also hear the motor of the elevator as it ascended and descended throughout the evening and into the night. Breakfast was good and the attendant did a nice job keeping the buffet well stocked. In years past, being a Platinum Elite member meant something. On many occasions, I have been upgraded to suites or rooms with extra amenities. It appears those days are gone, at least at the HIE in Watsonville.
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4.6/5
素晴らしい
ゲゲストUpon entering the room I said “ what is that awful smell” to my husband. It was extremely strong bug spray smell. . The bathroom sink with full of hair as if someone had just shaved a beard. I called the front desk and they sent a maintenance man. He didn’t know what to say when he saw the sink full of hair. He also said the smell was bug spray. The woman at the front desk said the hair was probably from the room above.... seriously... that make no sense. I asked to talk to a manager and she said he went home. She said she would have him call me and we never heard from him. We checked out.....will never go back! I wonder why they had to spray the room... makes you wonder about bugs????
GGnochebuenaNever had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.